Ward Clerk | York and Scarborough Teaching Hospitals NHS Foundation Trust

York Teaching Hospital NHS Foundation Trust; York and North Yorkshire; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in York is seeking a Ward Clerk to support its Day Unit. The ideal candidate will have strong communication skills, be a good team player, and possess basic computer skills. Responsibilities include handling enquiries, clerical tasks, and data entry. Full training will be provided. This role includes access to numerous benefits such as generous leave and pension schemes.

Benefits

Access to the NHS Pension Scheme

27 days holiday increasing to 33 days

Employee Assistance Programme

Learning and development opportunities

NHS Car Lease scheme

Discounts on shopping and services

Qualifications

• NHS experience would be an advantage; full training will be provided on hospital computer systems.

Responsibilities

• Receive general enquiries from patients, visitors, staff and others.
• Undertake basic clerical tasks, including filing, retrieving files, typing documents, and data entry.
• Ensure that Trust and local Policies and Procedures are followed.

Skills

Excellent communication skills

Good team player

Basic computer skills

Enjoy meeting and working with the public

Job description

Overview

We have an exciting opportunity for a Ward Clerk on Day Unit in York Hospital. The day unit provides pre and post-surgical care to a wide variety of surgical specialties that attend for surgery and are discharged the same day.

Interested applicants must have excellent communication skills, be a good team player and enjoy meeting and working with the public. Basic computer skills are also a requirement for the job and NHS experience would be an advantage; however, full training will be given to the successful applicant on use of the hospital computer systems.

Responsibilities

• Receive general enquiries, via the telephone, email or face to face, from patients, visitors, staff and others (internal and external).
• Undertake basic clerical tasks, including:
• production and issuing of already prepared standard and routine letters
• distribution of incoming/outgoing post
• filing
• retrieval of files
• photocopying
• completion of standard forms/returns including the ordering of stock and supplies

• Type/word process routine letters and other appropriate documents.
• Input data to relevant computerised databases.
• Ensure that both Trust and local Policies and Procedures are followed as necessary to own work.

Qualifications and attributes

• Excellent communication skills
• Good team player
• Enjoy meeting and working with the public
• Basic computer skills
• NHS experience would be an advantage; full training will be provided on hospital computer systems

Benefits

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values support our ambition to develop a more diverse workforce representative of our communities. We welcome applications from everyone, while working with our Staff Networks to increase applications from different backgrounds. If there is anything we can do to make our application process more accessible, please contact:[e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. Please speak to the recruiting manager named within this advert to discuss any requirements.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, supporting Defence personnel including applications for employment.

This advert closes on Thursday 2 Oct 2025