Ward Clerk - Winter Pressures Ward

South Tees Hospitals NHS Foundation Trust; Tees Valley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A prominent NHS trust in the UK seeks a clerical support role within the Acute Medicine team. You'll help enhance patient experiences by ensuring effective communication and support in a fast-paced environment. Essential qualifications include GCSEs and NVQ in Business Administration, along with strong interpersonal skills. The role offers comprehensive leadership and training development opportunities.

Benefits

Leadership and Improvement training

Inclusive workplace environment

Qualifications

• Previous experience of working in a clerical environment.

Responsibilities

• Support early intervention, diagnosis and admission avoidance.
• Assist in delivering high-performing team organizational requirements.
• Participate in leadership and improvement training.

Skills

Well developed interpersonal skills

Ability to communicate effectively

Well-developed computer skills

Education

GCSEs A-C or equivalent qualification / experience

NVQ 2 in Business Administration or equivalent experience

Job description

Job overview

Acute Medicine is an integral part of front of house services within the Urgent and Emergency Care Centre.

The speciality is focused on patients being in the right place first time and has strong links with primary care in an advisory, decision making and supportive role.

The team work efficiently and effectively at pace to support early intervention, diagnosis and admission avoidance with the multi-disciplinary team focus. The service is interlinked with other services at the front of house including Accident and Emergency, and Same Day Emergency Care.

Main duties of the job

The strategic goals of the front of house are focused on the patient journey and experience which is pivotal in minimising risk and reducing harm. The Acute team are high performing and deliver organisational requirements of a well led service.

Please note this post will close at sufficient applicants.

Working for our organisation

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the leadership development programme, and the Quality Improvement Programme that the Trust delivers. This programme aims to

• Explore leadership within the NHS
• Promote Trust Values and Behaviours

Develop your Leadership effectiveness and skills

Practitioner level in quality improvement, equipping you with the skills to champion, lead and complete quality improvement within your role.

After you complete this four and a half days of training you will be able to explore further leadership and improvement training opportunities, we offer further in-house courses dependent upon your role and bitesize programmes and leadership apprenticeships at level 3,5 and 7.

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person specification

Qualifications

Essential criteria

• GCSEs A-C or equivalent qualification / experience
• NVQ 2 in Business Administration or equivalent experience.

Knowledge

Essential criteria

• Well developed interpersonal skills
• Ability to communicate effectively and efficiently
• Well-developed computer skills

Experience

Essential criteria

• Previous experience of working in a clerical environment

Disclosure and Barring Checks (DBS)

It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.

Equality, Diversity and Inclusion

South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.

As an inclusive employer,we are here to support you.

If you have any special requirements to help you with your application, email our team at

Right to Work in the UK

The Trust welcomes applications from all candidates who meet the criteria for the role. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK - ( .

Please provide full and accurate details of your current immigration status on the application form. Your current immigration status will not be considered as part of the shortlisting or interview process.

Please note that not everyone needs a Skilled Worker visa. If you are applying for a vacancy in health or adult social care, you may be eligible to apply for the Health and Care Worker visa instead.

We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here : Skilled Worker visa : Your job - ( and for the Health and Care Worker visa here : Skilled Worker visa : eligible healthcare and education jobs - (

Please note :

if the job you are applying for does not meet the eligibility criteria above, we will be unable to offer you sponsorship and you will need to explore whether you may be eligible to apply for an alternative immigration route which will secure your right to work in the UK before you apply. If you are in the UK already on a visa, please ensure you have no restrictions that would prevent you from taking this post.

The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.

Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.

Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.

Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.