Ward Clerk | Walsall Healthcare NHS Trust

Walsall Healthcare NHS Trust; Walsall; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare organization in the UK is seeking a dynamic individual to provide comprehensive administrative support in the Paediatrics Department, ensuring high-quality patient care. Responsibilities include managing patient records, coordinating appointments, and general office duties. The role is ideal for someone with strong organizational skills and an ability to thrive in a busy environment.

Benefits

Flexible working options

Qualifications

• Experience in administrative roles, especially in healthcare.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide day-to-day administrative support to Ward 21 and PAU.
• Maintain accurate patient records and documentation.
• Liaise with staff, patients, and families professionally.
• Support coordination of appointments, admissions, and discharges.
• Handle general office duties including data entry and filing.

Skills

Efficient administrative support

Compassionate communication

Data entry skills

Job description

An exciting opportunity has arisen to join a friendly and supportive team within the Paediatrics Department at Walsall Healthcare NHS Trust. We are looking for a dynamic and enthusiastic individual to provide efficient, effective, and comprehensive administrative support to Ward 21 and the Paediatric Assessment Unit (PAU).

This is a key role within a busy department, ideal for someone who thrives in a fast-paced environment and is passionate about supporting high-quality patient care through excellent administrative service.

Responsibilities

• Provide day-to-day administrative support to Ward 21 and PAU
• Maintain accurate patient records and documentation
• Liaise with staff, patients, and families in a professional and compassionate manner
• Support coordination of appointments, admissions, and discharges
• Handle general office duties including data entry, filing, and telephone queries

NHS acute care in Walsall, serving a population of 286,700, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. Work is also now complete on our multi-million pound new Urgent and Emergency Care Centre which houses a new Emergency Department (including Children’s Emergency Department), co-located Pediatric Assessment Unit.

Please see attached Job Description and Personal Specification.

We support flexible working for all employees and prospective applicants.

Where candidates meet the essential criteria, preference must be given to settled workers over non-resident applicants.

This advert closes on Wednesday 10 Dec 2025