Ward Clerk - RGH D7W Winter Ward

Aneurin Bevan University Health Board; West Midlands; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in England is seeking a motivated ward clerk for a 4-month position at Royal Gwent Hospital. The role involves a range of administrative duties, including liaising with community services, managing patient records, and general office work. An ideal candidate will have excellent organizational and communication skills. A full training will be provided, and knowledge of hospital systems is beneficial. This position promotes a healthy work-life balance and offers extensive training opportunities.

Benefits

Flexible working

Paid mandatory training

Occupational health support

Opportunities for career development

Qualifications

• Ability to work independently and use tact and diplomacy.
• Adhere to confidentiality and information governance standards.
• Welsh language skills are desirable.

Responsibilities

• Act as a liaison between the ward and community services.
• Direct queries and complaints to the appropriate staff.
• Keep patient records organized and updated.
• Input patient details into the Epex Work Station.
• Arrange out-patients appointments as needed.

Skills

Excellent organisational skills

Flexibility and adaptability

Communication skills

Knowledge of hospital systems

Job description

We are looking for a motivated ward clerk to join us for 4 months at Royal Gwent Hospital working on the Winter Ward D7W.

You will be expected to demonstrate excellent organisational skills and be flexible and adaptable in your approach to work.

You must be able to work on your own initiative, use tact and diplomacy where appropriate and possess excellent communication skills as well as adhere to all confidentiality and information governance standards.

Knowledge of hospital systems would be beneficial although full training will be given to the successful candidate.

Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Offices criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed.

Duties And Responsibilities

• Acting as a liaison between the ward and the community services, giving out discharge summaries to GPs, taking and passing on messages and welcoming patients and their families to the ward.
• General Office Duties include: Directing any queries, complaints, etc., from patients, relatives or visitors to the Ward Manager or Nurse in Charge.
• Keeping patients records in good order, and ensuring that there is a supply of patients name labels.
• Inputting patients details, admissions and discharges on the Epex Work Station.
• Filing relevant patient information into the patients notes, only after they have been signed by medical staff.
• Keeping ward record books up-to-date.
• Arranging out-patients appointments as instructed by the Nurse in Charge.
• Answering telephone calls and giving information of a non-clinical nature, as instructed by the Nurse in charge of the ward.
• Ensuring proper completion and transmission of works and estates orders.
• To keep ward statistic as necessary.
• To photocopy and fax as required.
• To type letters or any other required documents as instructed by the Nurse in Charge or Ward Manager.
• To ensure that the ward is adequately stocked up and supplied with stationery supplies.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.