Ward Clerk - Respiratory Ward

Frimley Health NHS Foundation Trust; Slough; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local healthcare provider in Slough is seeking a motivated Ward Clerk for its acute respiratory and medical ward. The ideal candidate will manage communications, ensure efficient ward administration, and support patient care in a fast-paced environment. This full-time position offers a chance to contribute meaningfully to patient experiences within the hospital setting.

Qualifications

• High standard of English communicational skills, both verbal and written.
• Experience of clerical duties.
• High standard of IT literacy.

Responsibilities

• Coordinate communication between healthcare professionals, patients, and families.
• Manage day-to-day ward administration with accuracy.
• Maintain and update patient records accurately.

Skills

Excellent communication skills

Highly organised

Self-motivated

Reliable and adaptable

Strong team player

Education

GCSE or equivalent in Maths and English

Excel and Word qualification or relevant experience

Job description

Job Overview

Ward Clerk – Acute Respiratory/Medical Ward (Ward 9)

Location: Wexham Park Hospital

Contract: 12-month fixed term

Hours: Full-time, 37.5 hours per week

Overview

We are seeking a highly organised and proactive Ward Clerk to join Ward 9, our busy 38-bed acute respiratory and medical ward. As the first point of contact for patients, relatives, and visitors, you will provide essential administrative support that keeps the ward running smoothly.

In This Pivotal Role, You Will

• Coordinate communication between healthcare professionals, patients, and families.
• Manage day-to-day ward administration with accuracy and efficiency.
• Help create a welcoming and supportive environment for all who visit the ward.

This is an excellent opportunity for a motivated individual who thrives in a fast‑paced healthcare setting and wants to make a meaningful contribution to patient care by ensuring the seamless operation of a vital hospital ward.

Main duties of the job

• Carry out general clerical and administrative tasks, ensuring tidy and safe work areas.
• Manage telephone enquiries, video call entry, and act as first point of contact for patients and visitors.
• Maintain and update patient records and admission/discharge systems accurately.
• Liaise with ward staff and other departments (e.g., consultants’ secretaries, pharmacy, transport, porters) to support smooth operations.
• Provide administrative support to nursing and medical staff, including making appointments and assisting with audits.
• Report estates/maintenance issues via Planet FM.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first‑class development opportunities for all staff and have a wide range of professional, management, and leadership training available.

We encourage applications from people who wish to work on a flexible basis; recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Detailed Job Description and Main Responsibilities

For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.

Person specification

Qualifications

• High standard of English communicational skills (verbal and written) with GCSE or equivalent in Maths and English.

Desirable Qualifications

• Excel and Word qualification or relevant transferable evidenced experience.

Experience

Essential criteria

• Experience of clerical duties.
• High standard of IT literacy/experience.

Desirable criteria

• Health care experience.
• Experience of working within a hospital setting.

Skills and Knowledge

Essential criteria

• Excellent communication skills.
• Highly organised.
• Self‑motivated and enthusiastic.
• Reliable and adaptable.
• Strong team player.

Apply online now