Ward Clerk: Patient Records & Admin Support

Kettering General Hospital NHS Foundation Trust; Kettering; On-site; GBP 10,000 - 40,000; Full time

Job description

Responsibilities

• Provide administrative support within the designated area and contribute to the effective running of the ward by concentrating on tasks that directly support administration systems and procedures.
• Maintain patient records/notes and other ward records using computer‑based systems.
• Ensure patient demographics and other personal details are updated.
• Complete the process, dispatch discharge notes and forward patient notes appropriately.
• Use effective communication skills to answer the telephone according to the agreed standard and give the appropriate information as required.
• Photocopy/scan documents as required.
• Ensure patient confidentiality at all times in line with the Trust policy.
• Assist in the induction and development of others by demonstrating own duties.
• Undertake other ad‑hoc tasks to support service needs.

About the Hospital

Kettering General Hospital NHS Foundation Trust is part of the University Hospitals of Northamptonshire (UHN), a collaborative group with Northampton General Hospital NHS Trust. The training and opportunities may involve work across both Kettering and Northampton sites, depending on service needs.

Our Excellence Values

• Compassion
• Accountability
• Respect
• Integrity
• Courage

Equal Opportunity and Diversity

We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds, including members of black and minority ethnic communities, disabled and LGBTQ+ individuals. We recognise the valuable contribution that the Armed Forces community makes to our organisation. We have signed the Armed Forces Covenant and achieved a Silver Award under the Armed Forces Employer Recognition Scheme.

Recruitment and Disclosure

Applications will be transferred to the TRAC system; by completing an application you are giving authorisation for the transfer of your data. Correspondence regarding your application will be sent via a TRAC system account. Applicants who have a disability and meet the essential criteria for the job will be interviewed if they indicate a wish to be considered under the Guaranteed Interview Scheme. If a reasonable adjustment is required at any stage, please notify the recruitment services team as soon as possible.

Disclosure Barring Service (DBS) checks are required. New starters may join the Trust DBS update service; otherwise, the cost (£49.50) will be reclaimed from the first salary. A six‑month probationary period applies to new employees.

Safeguarding

Safeguarding is everyone's business. KGH considers Safeguarding a priority among its citizens and a key value for all employed to the service.