Ward Clerk & Patient Care Coordinator

Northampton General Hospital NHS Trust; Northampton; On-site; GBP 20,000 - 26,000; Full time

Job summary

A prominent healthcare institution in Northamptonshire seeks a dynamic team player for a clerical role. The candidate will handle patient inquiries and assist with various administrative tasks within the ward. Excellent communication and organizational skills are essential, along with the ability to manage time effectively in a busy environment. The role includes supporting staff and maintaining a welcoming atmosphere for patients.

Benefits

Opportunities for professional development

Supportive team environment

Work-life balance initiatives

Qualifications

• Experience in a clerical role in a healthcare setting is preferred.
• Ability to handle multiple tasks and cope under pressure.
• Demonstrated caring attitude towards patients and colleagues.

Responsibilities

• Manage telephone enquiries and relay information appropriately.
• Maintain communication between departments and teams.
• Use the computerized patient management system efficiently.
• Order stock and maintain inventory levels.
• File and manage patient notes and documents as needed.

Skills

Excellent communication skills

Time management

Organizational skills

Ability to use online computer systems

Job description

A prominent healthcare institution in Northamptonshire seeks a dynamic team player for a clerical role. The candidate will handle patient inquiries and assist with various administrative tasks within the ward. Excellent communication and organizational skills are essential, along with the ability to manage time effectively in a busy environment. The role includes supporting staff and maintaining a welcoming atmosphere for patients.