Ward Clerk | Calderdale and Huddersfield NHS Foundation Trust

Calderdale & Huddersfield NHS Foundation Trust; Halifax; On-site; GBP 22,000 - 26,000; Full time

Job summary

A local health trust in Halifax is seeking a hard-working ward clerk for a 6-month secondment. The successful candidate will offer clerical support, answer phones, and interact with patients and staff. Strong communication skills and computer literacy are essential. This role includes obtaining patient feedback and providing a welcoming environment. Flexible working arrangements are available.

Qualifications

• Must possess excellent communication skills.
• Experience with EPR systems is beneficial.
• Must be able to embrace new ways of learning.

Responsibilities

• Answer phones and communicate professionally with family members.
• Provide clerical/admin and secretarial support to ward staff.
• Obtain patient feedback through friends and responses.

Skills

Excellent communication skills

Computer literate

Knowledge of EPR systems

Ability to embrace new ways of learning

Friendly and welcoming demeanor

Job description

Ward 6D was initially opened as an additional capacity ward during winter pressures. The ward is in need of a hard‑working, friendly individual to join on a 6‑month secondment as ward clerk.

You must possess excellent communication skills, and be computer literate. Knowledge of EPR systems would be beneficial, and you must be able to embrace new ways of learning.

The successful candidate will have a responsibility to answer the phones, communicate professionally with family members, and work closely with all staff across the multidisciplinary team.

The post holder is responsible for providing all clerical/admin and secretarial support to ward staff, including a good working knowledge of all Trust electronic systems. The post holder is required to deal with queries from patients, visitors and staff.

You must be friendly, and welcoming to all individuals visiting the ward, as you will often be the first person to greet them.

You will have a responsibility to obtain patient feedback through friends and responses, and be able to feedback results to members of the 6D team.

Calderdale and Huddersfield NHS Foundation Trust (CHFT) are to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.

We are committed to recruiting to our values. Leading One culture of care underpins our Four Pillars by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care. part of our recruitment process, we ask applicants to complete values‑based recruitment questions to ensure we recruit kind, compassionate and colleagues who are willing to learn. These are pre‑application questions and are required prior to the formal application form.

We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job‑share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.

We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE – Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us.

• Participate in regular supervision.
• Attend all mandatory training.
• Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the Trust Appraisal.
• Comply with all Trust policies, procedures and protocols.
• Carry out duties with due regard to the Trust’s Equal Opportunity Policy.
• Seek advice and support from Line Manager whenever necessary.
• Maintain professional conduct including appearance at all times.

This advert closes on Monday 24 Nov 2025.