Ward Clerk, Band 2

Gloucestershire Hospitals NHS Foundation Trust; Cheltenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the UK is looking for a motivated Ward Clerk to provide clerical and reception support. You will maintain patient data and communicate with patients and staff across wards. Ideal candidates will have strong organisational and IT skills, with previous administration experience preferred. This position offers competitive benefits and the opportunity to work in a dynamic environment.

Benefits

Generous annual leave allowance

Access to NHS pension scheme

Discounts at local shops and restaurants

Health and wellbeing initiatives

Flexible working opportunities

Qualifications

• Dynamic, organised and motivated individual required.
• Previous administration experience preferred.
• Ability to work independently and deliver high standards of service.

Responsibilities

• To provide clerical and reception cover for the ward.
• Maintain patient demographic data and ward/consultant status.
• Communicate effectively with patients and staff.

Skills

Organisational skills

Communication skills

IT skills

Customer service

Job description

To provide clerical and reception cover for the ward, administration and clerical support to the Ward Manger/Nurse in Charge and to enter and maintain patient demographic data and ward/consultant status.

If you are ready for a challenge and want to be part of a team providing an excellent service then this might be just what you are looking for. We are looking to recruit a dynamic, organised and motivated person, who is a team player, to join our busy Ward Clerk department. You will need to be flexible with excellent organisational, communication and IT skills. Previous administration experience is preferred.

This is an important role which requires someone who is able to work independently and is self-motivated and resilient. You will be able to deliver a high standard of customer service and communicate effectively with patients and their carers/relatives in addition to all levels of staff across all departments, the multi-disciplinary teams, GPs and transport services. Previous NHS experience would be an advantage.

The role will be based working on wards at either Gloucestershire Royal Hospital or Cheltenham General Hospital, and the successful candidate must be willing to travel and work across both sites.

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.