Ward Clerk - Acute Medical Unit

Doncaster & Bassetlaw Teaching Hospitals NHS FT; Doncaster; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Doncaster is seeking a Ward Clerk for the Acute Medical Unit. The ideal candidate will provide efficient administrative support, showcasing excellent interpersonal skills and IT literacy. Candidates must hold a minimum GCSE Grade C in Maths and English, with relevant office experience preferred. This role offers various shifts, including nights. Join us to contribute to a caring and supportive environment.

Benefits

NHS Pension Scheme

Generous holiday entitlement

Health and wellbeing support

Learning opportunities

Discounts on services

Qualifications

• Minimum GCSE Grade C (or equivalent) in Maths and English required.
• Must have keyboard skills or demonstrate IT knowledge through experience.
• Experience in customer care preferred.

Responsibilities

• Provide efficient admin and clerical support to the Acute Medical Unit.
• Deliver an effective administration/reception service.

Skills

Excellent inter-personal skills

Attention to detail

Teamwork

IT literacy

Education

GCSE Grade C in Maths and English

IT Qualification

Job description

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Ward Clerk - Acute Medical Unit

The closing date is 10 November 2025

This is a fantastic opportunity for a self‑motivated individual to join our existing team to provide efficient admin and clerical support to the Acute Medical Unit.

The working pattern is various shifts Monday - Sunday, to include nights:

• Early Shift – 07:00 – 15:00
• Middle Shift – 11:00 – 19:00
• Late Shift – 14:00 – 22:00
• Nightshift – 21:00 – 07:00

You must have excellent inter‑personal skills and be able to work both alone and as part of a team. This post demands a candidate who pays attention to detail, is well organised and flexible.

A good standard of education is essential with a minimum GCSE Grade C (or equivalent) in Maths and English. You must be IT literate.

Main duties of the job

The post holder will be responsible for providing an effective and well‑organised administration/reception service to the Acute Medical Unit.

About us

DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services, employing over 7,000 colleagues. At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives; these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions. As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for you, for our patients, and for our service. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. We are an equal opportunities employer and encourage applicants from all sectors of the community, particularly from under‑represented groups including those with disabilities, members of ethnic minorities and LGBTQ+ communities. We offer a range of benefits to support our people, including:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice schemes
• Discounts on restaurants, getaways, shopping and finance through external providers

Job responsibilities

Please see the attached job description and person specification for further details. Please ensure you read this document carefully. If your application is successful, you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of Sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post, please see the URL: UK Visas and Immigration – GOV.UK. Please note that from April 9 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Qualifications & Training

• GCSE/'O' Level or equivalent; Maths and English (Grade C or above)
• Keyboard Skills; IT Qualification or demonstrate through experience
• Customer Care Training/Experience
• RSA stage 1 or equivalent

Knowledge & Experience

• Previous office/clerical experience
• Experience of CAMIS or large mainframe database
• Previous hospital experience
• Experience of working unsupervised
• Knowledge of Medical Terminology

Personal Attributes and Skills

• Confident approach
• Capable
• Effective team worker
• Articulate
• Confidential
• Initiative
• Diplomatic
• Experience of dealing with emotional circumstances
• Evidence of ability to communicate confidently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.