Ward Clerk

Mid Yorkshire Teaching NHS Trust; Wakefield; On-site; GBP 10,000 - 40,000; Full time

Job summary

A healthcare provider in the UK is seeking a full-time Ward Clerk to join the team in Wakefield. The role involves coordinating patient care, managing records, and maintaining communication among staff. Candidates should possess excellent communication and organisational skills, with a background in filing and confidentiality practices encouraged. Benefits include generous holiday allowance, NHS pension plan, and flexible working options.

Benefits

Access to the NHS pension plan

Generous holiday allowance

Exceptional employee health and wellbeing services

Flexible working options

Career progression, training and support

Qualifications

• Proven record of excellent filing and organisational skills.
• Good general education to include CSE or GCSE in English Language and Maths or equivalent experience.
• Experience of working with filing systems and handling confidential information.

Responsibilities

• Communicate with visitors, patients, nursing & medical staff.
• Handle telephone calls and front desk enquiries effectively.
• Manage medical notes and ensure proper filing including scanning.
• Coordinate stock levels and orders for ward supplies.
• Facilitate patient flow within the ward area.
• Make follow-up appointments for all specialities.

Skills

Good communication skills

Organisational skills

Experience working with filing systems

Ability to maintain confidentiality

Education

CSE or GCSE in English Language and Maths

Job description

[e-mail]

About The Role

There is an exciting opportunity to join the team on Gate 34 as ward clerk. Gate 34 is a 38 bedded uro-gynaecology ward and the ward clerk is key in providing timely communication both face to face and via the telephone. Excellent communication skills and ability to empathise with patients and their relatives is essential. As are organisational skills and managing your own workload within a very busy environment

The post is full time but there is scope for job share and/or part time working

Main duties

Summary

The Ward Clerk will undertake all administration tasks for the ward & follow the Ward Clerk Job Description. Summary as below:

• Communicate with Visitors, Patients, Nursing & Medical Staff to help ward staff ensure patient care is co-ordinated safely & effectively.
• Ensure Telephone calls and the front desk enquiries are handled appropriately & communication is effective between all concerned.
• Ensure all Medical notes are collected, collated, sourced & filed appropriately; including scanning of all assessment unit notes onto PPM.
• Ensure the stock levels are managed & supplies are ordered in a timely manner.
• Ensure patient flow is co-ordinated within the ward area.
• Ensure all relevant follow-up appointments are made for all specialities
• Ensure Trust Values and Behaviours are adhered to at all times.

Good general education to include CSE or GCSE in English Language and Maths or equivalent/experience

Essential Person Specification Requirements

• Good general education to include CSE or GCSE in English Language and Maths or equivalent/experience
• Experience of working with filing systems
• Confidentiality issues
• Proven record of excellent filing and organisational skills
• Good communication skills

Be part of MY team

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.

We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.

If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Application Guidance

We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.

Our Benefits

• Access to the NHS pension plan
• Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
• Exceptional employee health and wellbeing services
• Extensive benefits and support, including:
• Onsite nurseries and childcare salary sacrifice scheme
• Cycle to work scheme
• Home electronics scheme
• Car lease salary sacrifice scheme
• Working carers support and advice, carers network and carers passport
• Flexible working options and family and carer-friendly policies
• Established staff networks, including LGBTQ+ and Race Equality
• Career progression, training and support

Skilled worker sponsorship

You can find out more about skilled worker and health and care visas on our .