Ward Clerk

The Rotherham NHS Foundation Trust; Rotherham; On-site; GBP 19,000 - 24,000; Part time

Job summary

A regional healthcare provider in Rotherham is seeking a part-time Receptionist/ward clerk to join their surgical same day emergency care team. This role involves greeting patients, assisting with enquiries, and maintaining patient records. Ideal candidates will possess strong communication and IT skills and a caring nature. Experience in a hospital environment is advantageous, as team work is essential in providing a positive patient experience.

Qualifications

• Experience of working within a team.
• Evidence of good communication skills.
• A caring nature and genuine desire to help others.
• Experience working within a hospital environment.
• Ability to maintain confidentiality.

Responsibilities

• Greet all visitors to the ward in a helpful and polite manner.
• Assist with all enquiries as possible.
• Maintain accurate admission, transfer and discharge information.

Skills

Good communication skills

Interpersonal skills

Good IT skills

Ability to work as part of a team

Time management

Job description

An exciting opportunity has arisen for a part time Receptionist/ward clerk 15 hours to join the team on the SURGSDEC (surgical same day emergency care and acute surgical unit). 60 hours will be worked over a four week period .We are seeking to appoint a motivated and dynamic ward clerk to support the multidisciplinary team. The applicant will be expected to be able to work as part of a team, manage their own time and prioritise workload effectively.The role requires good communication and interpersonal skills with good IT skills.

Main duties of the job

This ward clerk role provides the first point of contact to patients attending the unit from G.P and from UECC (Urgent and emergency care centre). You will provide administration support for the activity within the busy assessment area and support the medical and nursing staff in ensuring that patients attending have a positive experience.

The main duties include:

• Greet all visitors to the ward in a helpful and polite manner
• Assist with all enquiries as possible
• Maintain accurate admission, transfer and discharge information

About us

The RotherhamNHS Foundation Trust (TRFT) is a combined acute and community Trust serving ourlocal population of around 270,000 people. Our vision is to always act theright way and be proud to provide exceptional healthcare to the communities ofRotherham

As a Trust weare on a journey to excellence and our people and culture are at the heart ofeverything we do for patients. In the latest NHS Staff Survey, we are thesecond most improved Trust in England for would you recommend the Trust as aplace to work?, and were one of the most improved for staff engagementoverall

But don't justtake our word for it each year hundreds of colleagues receive nominations forour Excellence and Proud awards, showcasing our brilliant people andrecognising their achievements. Our people make a difference to the lives ofpatients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improveour services by upholding the Trusts values of Ambitious, Caring and Together.If you are passionate about making a difference, then please apply to join uson our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and band 3 roles are no longer eligible for sponsorship.

Job responsibilities

Please see attached the job description and person specificationfor the full details about the role and the responsibilities.

Person Specification

Experience

• Experience of working within a team
• Evidence of good communication skills
• A caring nature and genuine desire to help others
• Experience working within a hospital environment
• Can demonstrate evidence of working with members of the public

knowledge

• Confidentiality policy

Qualifications

• Computer and IT skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.