Ward Clerk

Cygnet Group; Newcastle-under-Lyme; On-site; GBP 27,000; Full time

Job summary

A leading mental health service provider in the UK is seeking a dedicated Ward Clerk to join their team at Cygnet Hospital Kidsgrove. In this full-time position, you will support clinical staff with administrative tasks, ensuring accurate information handling and filing. Ideal candidates will possess experience in hospital administration, excel in communication, and adhere to strict confidentiality protocols. This role offers a competitive salary of £26,510 per year along with strong career progression opportunities and additional perks.

Benefits

Strong career progression opportunities

Expert supervision and support

Pension scheme

Cycle to work scheme

Employee discount saving

Qualifications

• Experienced in administration in a fast-paced hospital environment.
• Knowledgeable of mental health and patient confidentiality issues.
• Able to solve problems and work under pressure without compromising quality.

Responsibilities

• Assist clinical staff in ward administration.
• Ensure accurate recording and circulation of information.
• File patient case notes and conduct audits.

Skills

Administration experience in a hospital environment

Organised and diligent

Data analysis using Microsoft Excel

Strong communication skills

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Helping others improve and turn their lives around - there's no better feeling. It's what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.

You’ll be working full time, 40 hours per week, at Cygnet Hospital Kidsgrove, helping ensure the smooth and safe management of our care.

Cygnet Hospital Kidsgrove is our new hospital for women in Staffordshire. The service is now open and accepting referrals. There are two wards at the hospital; a 20‑bed Acute service for women and an 11‑bed Highly Specialised Personality Disorder Rehabilitation service.

Crocus Ward provides a safe and stabilising environment for women who are experiencing an acute episode of mental illness and require an emergency admission. Burleigh Ward provides specialised support for women with a personality disorder and other complex needs.

Your day-to-day…

• Assist clinical staff in ward administration
• Ensuring accurate recording & circulation of information
• File all patient case notes & conduct regular audits to ensure all paperwork is up to date
• Complete all ward filing in line with Cygnet policies
• Answer telephone, cover reception & undertake other administrative duties as required
• Ensure that reports are submitted on time & that care plans are accurate & up to date
• Liaise with medical secretaries to ensure timely submission of reports

Why Cygnet? We’ll offer you

• £26,510 per year
• Strong career progression opportunities
• Expert supervision & support
• Pension scheme
• Cycle to work scheme & employee discount saving

You are…

• Experienced in administration in a fast‑paced hospital environment
• Organised, diligent & can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc.
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

What next?

If you care about making a difference - we want to talk to you.

Click the button to apply