Ward Clerk

Hywel Dda University Health Board; Llanelli; On-site; GBP 25,000; Full time

Job summary

A regional health board in Llanelli is seeking a Ward Clerk to provide essential administrative support for the Mynydd Mawr Rehabilitation Unit at Prince Philip Hospital. The ideal candidate will demonstrate strong organizational skills, precise communication, and excellent interpersonal abilities. Responsibilities include managing medical records, answering calls, and updating hospital systems. The role offers full training, and Welsh speakers are encouraged to apply. Salary is £24,833 per annum, with pro-rata for part-time work.

Qualifications

• Willingness to learn administrative / clerical / ward procedures through on-the-job training.
• Ability to work to meet deadlines.
• Able to work as part of a team.

Responsibilities

• Assist staff in administrative duties relating to the management of the ward.
• Update hospital systems efficiently and manage medical records.
• Answer telephone calls and arrange appointments.

Skills

Strong organisation

Precise communication

Excellent interpersonal skills

Information technology skills

Good telephone manner

Education

Good standard of education

Tools

Microsoft Office

Email

Job description

We are currently seeking a Ward Clerk to provide essential administrative support to Mynydd Mawr Rehabilitation Unit at Prince Philip Hospital, Llanelli.

Mynydd Mawr is a 15 bedded unit specialising in rehabilitation. We care for patients post acute admission from a variety of specialities including General medicine, General surgery, Trauma and orthopaedics. The unit strives to provide patients and their families with a positive experience and high standards of care.

The successful applicant must demonstrate strong organisation, precise communication, and excellent interpersonal skills. The team are looking for someone who is diligent, motivated, and detail-oriented to assist with a variety of administrative duties. These include updating hospital systems with efficient handling of data. Managing medical records, ensuring timely delivery of referrals, and answering telephone calls.

Full training will be provided to support the successful applicant in their role.

Main duties of the job

Assist the staff in administrative duties relating to the management of the ward e.g. acting on telephone messages / photocopying case notes for patient transfers etc.

The candidate should have excellent Information technology skills, with a good telephone manner, capable of updating records, filing, dealing with incoming and outgoing post, arranging appointments and ambulance bookings.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held 06/01/2026

Person Specification

Qualifications & Knowledge

• Good standard of education
• Numeracy and Literacy Skills

Experience

• IT skills: Microsoft and email
• Office / Administration Experience

Language Requirements

• Welsh speaker (Level 1)

Aptitude and Abilities

• Willingness to learn administrative / clerical / ward procedures through on-the-job training
• Excellent verbal and written communication skills
• Ability to work to meet deadlines
• Able to work as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,833 a yearper annum (pro rata if part time)