Ward Clerk

Calderdale and Huddersfield Solutions Ltd; Huddersfield; On-site; GBP 23,000 - 28,000; Full time

Job summary

Calderdale and Huddersfield NHS Foundation Trust in Huddersfield is seeking an enthusiastic clerical professional to support ward 11B. You will provide admin and secretarial assistance and ensure smooth patient and staff queries handling in a busy acute setting.

The role involves working with Trust systems, maintaining records, and participating in mandatory training. We welcome flexible working discussions and encourage applications from all backgrounds.

Qualifications

• GCSE Maths and English at grade 9-2 (A*-E).
• NVQ Level 2 in business admin or equivalent admin experience.
• Commitment to continuing professional development.

Responsibilities

• Provide clerical, admin and secretarial support to ward 11B staff.
• Deal with queries from patients, visitors and staff.
• Maintain Trust electronic systems and handle routine tasks.

Skills

Organizational skills

Work under pressure

Communication skills

Resilience in critical care

Education

GCSE Maths and English 9-2

NVQ Level 2 in business admin

Commitment to CPD

Tools

Word processing software

EPR system

Job description

Employer Calderdale and Huddersfield NHS Foundation Trust Employer type NHS Site Ward 11B Town Huddersfield Salary £25,272 per annum, pro rata Salary period Yearly Closing 04/09/2026 23:59 Interview date 14/09/2026

Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.

We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care.

We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.

We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us.

Our Future Plans

The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visithttps://future.cht.nhs.uk/

Job overview

We are looking for an enthusiastic and motivated individual who enjoys the challenge of working in an acute busy environment. The successful candidate will be hardworking and support the ward staff and promote excellent patient care.

Main duties of the job

The post holder is responsible for providing all clerical/admin and secretarial support to ward 11B staff, including a good working knowledge of all Trust electronic systems. The post holder is required to deal with queries from patients, visitors and staff.

Working for our organisation

Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.

We are committed to recruiting to our values. Leading One culture of care underpins our Four Pillars by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care. As part of our recruitment process, we ask applicants to complete values based recruitment questions to ensure we recruit kind, compassionate and colleagues who are willing to learn. These are pre application questions and are required prior to the formal application form.

We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require.

We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us.

Detailed job description and main responsibilities

• Participate in regular supervision.
• Attend all mandatory training.
• Participate annually identifying, developing and agreeing your own development plan with your Line Manager using the Trust Appraisal.
• Comply with all Trust policies, procedures and protocols.
• Carry out duties with due regard to the Trust’s Equal Opportunity Policy.
• Seek advice and support from Line Manager whenever necessary.
• Maintain professional conduct including appearance at all times.

Person specification

COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES)

• Good organizational skills/abilities
• Ability to work under pressure and prioritize own workload
• Good communication skills, able to communicate with all levels of staff
• Personal resilience in a critical care environment

QUALIFICATIONS / TRAINING

• GSCE Maths and English Grade 9-2(A*-E)
• NVQ level 2 in business administration/customer service or equivalent admin experience
• Commitment to continuing professional development

KNOWLEDGE, EXPERIENCE & EXPERTISE

• Previous clerical, administrative and secretarial experience
• Knowledge of word process and packages
• Excellent keyboard skills
• Experience working in the NHS
• Dealing with members of multidisciplinary teams
• Knowledge of Medical terminology
• Experience of EPR and Capacity Management

Our vision is to provide One Culture of Care for one another in order that we can provide compassionate care for the people who use our services. We are passionate about creating a workplace where we work together to get results, encouraging colleagues to have their say, in order to co create the change we want to see. We take pride in the diversity of our workforce that’s why we encourage applications from all. Reasonable adjustments will be made for disabled applicants.

We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.

Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. We will request electronic Factual Employment References from your previous employers. These references will be requested before you are issued with an unconditional offer of employment letter.

Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on theCheck if you need a UK visa - GOV.UK website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.

If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer.

You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £54.40, Standard £26.40 or Basic £26.40) from your salary when you commence in post (including Internal staff). You will also be required to participate in the DBS Update Service and pay the £16 cost per year. This is a condition of your employment.

CHFT is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

If you have any questions please contact [e-mail] for assistance.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

At Calderdale and Huddersfield NHS Foundation Trust, we are excited to offer a range of volunteering roles, providing rewarding personal and professional opportunities for people from all backgrounds across a wide age range from our local communities, ensuring our volunteers are representative of our service users.