Ward Administrator: Patient Care & Admin Support

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Manchester is seeking a Ward Clerk to support its team in delivering exceptional patient care. The ideal candidate will have excellent communication skills, be adept at clerical duties, and possess a strong background in customer service. Responsibilities include liaising with patients and their families, maintaining patient records, and supporting clinical staff to ensure smooth operations. This role is crucial for the overall patient experience and integration within the multidisciplinary team.

Benefits

Pathways for development

Collaborative culture

Qualifications

• Excellent telephone and communication skills essential.
• Ability to work flexibly and methodically under varying workloads.
• Experience in a customer service or healthcare environment.

Responsibilities

• Provide comprehensive clerical support to patients.
• Communicate with patients' relatives to provide updates.
• Work alongside healthcare professionals to ensure high-quality care.

Skills

Excellent written and verbal communication skills

Knowledge of PAS and ICE

Microsoft Access Database

Education

A good level of general education

Job description

A leading healthcare provider in Manchester is seeking a Ward Clerk to support its team in delivering exceptional patient care. The ideal candidate will have excellent communication skills, be adept at clerical duties, and possess a strong background in customer service. Responsibilities include liaising with patients and their families, maintaining patient records, and supporting clinical staff to ensure smooth operations. This role is crucial for the overall patient experience and integration within the multidisciplinary team.