Waking Night Support Worker

CJP Outreach Services Ltd; Great Yarmouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dedicated care provider in Great Yarmouth seeks support staff for a young man transitioning to independent living. The role involves building a trusting relationship, supporting daily routines and personal care, and encouraging community engagement. Ideal candidates should have experience in care, a calm demeanor, and a full UK driving license. This is an exciting opportunity to join a specialist team and contribute to personal growth in a nurturing environment. Competitive benefits include bespoke training and career progression.

Benefits

Bespoke training

Paid DBS

Career progression

Employee Assistance Programme

£500 Refer-a-Friend bonus

Qualifications

• Experience working with individuals with complex needs or challenging behaviour.
• Ability to provide calm and patient support in high-stress situations.
• Valid UK driving licence for transportation needs.

Responsibilities

• Build a trusting relationship with the individual.
• Support with daily routines and personal care.
• Encourage community engagement and new activities.

Skills

Experience in care/support roles

Calm and resilient approach

Team player

Job description

Key Values

• Safe: Strong safety culture, proactive learning and excellent risk management.
• Caring: Staff praised for exceptional kindness, dignity and empathy.
• Responsive: Truly person‑centred care with people choosing their own staff team.
• Effective: Collaborative, health‑focused support leading to outstanding outcomes.
• Well‑led: Supportive leadership, open communication and continuous improvement.

Exciting New Opportunity in Sprowston

We are developing a bespoke property for a young man, "C", in the Sprowston area of Norwich, and we're recruiting a dedicated support team to help him transition from his family home into independent living. This is a rare opportunity to be part of a new, specialist team from the very beginning – helping to build a stable, consistent environment around an amazing individual with great potential for personal growth.

About the Person You Will Support ("C")

"C" is a bright, active young man who enjoys routine, structure, and community activities such as swimming, visiting the park, and getting involved locally. He thrives when supported by calm, consistent staff who can identify and manage triggers early using positive behaviour support (PBS) strategies. "C" may use behaviours that challenge, often to gain access to preferred activities or when something doesn't work as expected. He benefits from staff who can stay patient, proactive, and positive, providing reassurance and structure. Support also includes helping with daily routines and personal care. "C" doesn't sleep at night very well; he benefits from staff that can take steps to help him relax and decompress.

Your Role

• Build a trusting, respectful relationship with C.
• Support daily routines, personal care, and community engagement.
• Encourage interests and introduce new activities.
• Work with colleagues and PBS Leads to reduce behaviours of concern.
• Promote C's independence through consistent, person‑centred support.

Qualifications & Requirements

• Experience in care/support roles, ideally with complex needs or challenging behaviour.
• Calm, resilient, and patient approach.
• Team player who values consistency and structure.
• Full UK driving licence (C has his own vehicle, and every shift requires at least one driver; non‑drivers considered for night shifts only with limited availability).

Shift Patterns

• Day: 8:00 AM – 8:00 PM.
• Waking Nights: 8:00 PM – 8:00 AM.

What We Offer

• Bespoke, person‑specific training (including PBS).
• Paid DBS.
• Career progression and internal development.
• Supportive supervision and mentoring.
• Employee Assistance Programme (EAP) and staff discounts.
• £500 Refer‑a‑Friend bonus.
• Work for an Outstanding‑rated provider making a real difference every day.