Waking Night Residential Support Worker

Keyline Care; Swadlincote; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

28 days annual leave

Induction programme

Level 3 Diploma funded

Recognition awards

Employee Assistance Programme

Training and supervision

Inclusive culture

Job summary

Keyline Care is seeking compassionate, resilient Waking Night Residential Childcare Support Workers to provide steady, nurturing care to the young people we support in Swadlincote. The role requires patience, a calm presence, and the ability to respond to complex emotional needs during the night.

You will work a two-week rolling rota (10pm–8am) on a full-time basis (40 hours) with additional bank/part-time opportunities.

Qualifications

• Minimum age 22 (Ofsted requirement).
• Must have the right to work in the UK.
• Full manual UK driving license.
• Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting.
• A full Enhanced DBS Check will be required for the successful candidates.

Responsibilities

• Provide a calm, reassuring presence during the night and respond to the emotional and physical needs of children.
• Monitor and support children who may struggle with sleep, anxiety or nightmares.
• Encourage and model positive bedtime and night routines.
• Respond promptly to incidents, safeguarding concerns or emergencies, following policies and procedures.
• Administer first aid and medication where required, following training and guidelines.
• Provide high-quality, consistent care for the young person in line with their placement and care plans.
• Build safe, trusting relationships through DDP-informed practice.
• Accurately complete nightly records, key work sessions, and incident reports accurately and promptly.
• Support the young person’s education, health and emotional wellbeing.
• Work collaboratively as part of the staff team, contributing to handovers, reflective practice, and team meetings.
• Support domestic tasks to maintain a safe, homely environment (e.g. cooking, cleaning, shopping).

Skills

Residential childcare

Youth work

Care experience

Empathy

Education

Level 3 Diploma in Residential Childcare

Job description

About the Role

We're seeking compassionate, resilient Waking Night Residential Childcare Support Workers to provide steady, nurturing care to the young people we support, even when things feel tough.

The children and young people who live with us have often faced difficult and sometimes traumatic experiences. At times, this can be expressed through big emotions, heightened behaviours or distress that may feel overwhelming. These moments require patience, resilience, and a calm, confident presence, but alongside these challenges are the breakthroughs, the small steps forward, the moments of trust, the laughter and achievements that remind you why this work matters.

Location: Swadlincote

Job Type: Full-Time (40 hours per week), and Bank / Part-Time opportunities available

Salary: £30500-32500

Shift Pattern: This role operates on a 2-week rolling rota which includes 4 shifts one week, and 3 the following week. The hours for this role are 10pm through to 8am the following morning.

What We Offer

• Competitive Salary.
• Full-Time Contract.
• 28 days annual leave (including bank holiday).
• Full induction programme, including therapeutic training in PACE and DDP trauma-informed care.
• Funded qualifications - including Level 3 Diploma in Residential Childcare with progression opportunities to higher levels.
• Monthly recognition awards, celebrating exceptional commitment, care and therapeutic practice.
• Employee Assistance Programme - offering support for physical, emotional and mental health.
• High-quality training, regular reflective supervision, and opportunities for professional growth.
• A supportive, inclusive culture where diversity is respected, individuality is valued, and every staff member feels part of a team.

What We’re Looking For

• Previous experience in residential childcare, youth work, or other care roles is desirable.
• Willingness to undertake all training required for the role, including the Level 3 Diploma in Residential Childcare and therapeutic training in DDP.
• A caring and compassionate approach, with the ability to build positive, trusting relationships.

Requirements

• Minimum age 22 (Ofsted requirement).
• Must have the right to work in the UK.
• Full manual UK driving license.
• Must be able to speak and understand English to a good standard for effective communication, record-keeping and safeguarding the wellbeing of those you will be supporting.
• A full Enhanced DBS Check will be required for the successful candidates.

What You’ll Be Doing

• Provide a calm, reassuring presence during the night and respond to the emotional and physical needs of children.
• Monitor and support children who may struggle with sleep, anxiety or nightmares.
• Encourage and model positive bedtime and night routines.
• Respond promptly to incidents, safeguarding concerns or emergencies, following policies and procedures.
• Administer first aid and medication where required, following training and guidelines.
• Provide high-quality, consistent care for the young person in line with their placement and care plans.
• Build safe, trusting relationships through DDP-informed practice.
• Accurately complete nightly records, key work sessions, and incident reports accurately and promptly.
• Support the young person’s education, health and emotional wellbeing.
• Work collaboratively as part of the staff team, contributing to handovers, reflective practice, and team meetings.
• Support domestic tasks to maintain a safe, homely environment (e.g. cooking, cleaning, shopping).
• We recognise that this role takes a lot, both emotionally and practically, which is why we invest in our team. You'll be part of a team where care is not just provided, but lived, where every decision is centred around the wellbeing and potential of the young person.

About Us

When you join Keyline Care, you become part of a team dedicated to making a lasting difference in young people's lives. We value your expertise, invest in your growth, and celebrate your achievements, because when our team thrives, so do the young people we care for.

Keyline Care is a recognised and respected provider of supported living and adult services, known for delivering high-quality, person-centred support to individuals with complex needs. With a strong track record in empowering adults to live safe, meaningful and independent lives, we are now expanding into Ofsted-registered children’s residential care.

This exciting new chapter reflects our commitment to supporting young people with high acuity needs, including emotional and behavioural challenges, developmental trauma, and attachment difficulties. Our new children’s homes are designed to offer intensive, trauma-informed therapeutic care, led by skilled teams and supported by clinical professionals.

Safeguarding Statement

Keyline Care is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to share this commitment and to always act in the best interest of the individuals we support.

Employment is subject to an Enhanced DBS Check and satisfactory references in line with safer recruitment guidelines.