Waking Night Housing Support Worker

Peabody View All Jobs; London Borough of Lambeth; On-site; GBP 23,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

Flexible benefits

Pension contributions up to 10%

Training and development

Job summary

Peabody is seeking a Waking Nights Support Worker to enable safe overnight support for young people aged 16-25 in social housing in Lambeth. You will perform building checks, respond to emergencies, de‑escalate situations, and support residents toward independence while safeguarding wellbeing.

The role requires trauma-informed care, strong report writing, IT skills, and GCSEs. We offer 25 days leave, flexible benefits, up to 10% pension, and comprehensive training.

Qualifications

• Experience safeguarding and trauma-informed care for at-risk youths.
• Strong report writing and IT skills.
• Good time management and ability to manage a complex caseload.

Responsibilities

• Carry out overnight checks to ensure a safe environment.
• Respond to emergencies and de‑escalate challenging situations.
• Provide emotional support and maintain professional boundaries.
• Deliver activities to foster community during night shifts.

Skills

Safeguarding & trauma-informed care

Report writing

IT skills

Time management

Education

GCSE Maths & English (grade C/4 or above)

Job description

Waking Nights Support Worker - Are you ready to make a difference in the quiet hours of the night? We're looking for a Waking Nights Support Worker to join us, supporting young people aged 16-25 who have high support needs. In this role, you'll be safeguarding wellbeing, encouraging positive relationships, and supporting each resident's journey towards independence, all while ensuring the safety, calm, and security of our service overnight.

A Typical Night in the Role Your shift will start with a handover from the day team before you prepare for the night ahead. You'll carry out building checks to make sure the environment is safe, address tenancy issues like smoking or noise, and be available to respond to any emergencies. You may host activities like a film night to build community spirit, but you'll also be prepared to de‑escalate challenging situations, offer emotional support, and ensure all residents feel safe.

We want to hear from candidates who can demonstrate, through their application, how they meet the following criteria:

• Experience working with vulnerable young people (16-25 years) in social housing, education, or the charity sector, with a focus on development and personal growth.
• Professional experience of supporting people with complex needs, including homelessness, mental health, high‑risk or high‑harm behaviours, or high vulnerability.
• Experience of working with young people who display challenging behaviour or conflict, while remaining approachable, engaging effectively, providing constructive support, and maintaining appropriate professional boundaries.
• Thorough and up-to-date knowledge of safeguarding and trauma‑informed care.
• Good IT skills, demonstrable experience of managing a complex caseload, strong report writing skills, and effective time management.
• Must hold GCSE Maths and English at grade C/4 or above (or equivalent).
• When you join Peabody, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
• 25 days' annual leave
• Flexible benefits scheme, including family‑friendly options and discount.
• Up to 10% pension contribution.
• Comprehensive training and development.

If this sounds like the kind of meaningful work, you'd love to be part of, we'd love to hear from you.

As an employer, Peabody does not provide sponsorship as a licensed UK employer - you must be eligible to work in the UK and able to work the full contracted hours of 37.5 hours per week.

This role will require an Enhanced DBS check. 1st stage interviews for this role will take place on Microsoft Teams on Thursday 26th and Friday 27th November 2026. If successful, you'll be invited to an in‑person interview at our service in Lambeth during the week commencing 30/11/26.