Waitress / Waiter

Bill's - Leicester Highcross; Leicester; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Service charge paid out

Staff discounts

Extra holiday + Birthday off

Mystery guest rewards

Access to earnings within 24 hours

Grocery discounts

Employee support 24/7

Job summary

Bill's - Leicester Highcross in Leicester is seeking friendly waitstaff to deliver outstanding guest experiences. You will greet guests, take orders, serve meals and ensure everyone leaves happy. Training and progression opportunities are available within a supportive team environment.

We value guest focus, reliability, and a proactive attitude. Enjoy staff discounts, rewards, and a positive work culture that recognises your contribution.

Qualifications

• Experience in hospitality preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet guests, present menus, take orders and serve food.
• Ensure guests are satisfied and leave happy.
• Maintain standards and procedures for service accuracy and cleanliness.
• Collaborate with team to deliver smooth dining experiences.

Skills

Guest focus

Customer service

Teamwork

Job description

Everyone Leaves Happy, this is our mission, and it runs through everything we do. It means taking care of our guests, of course, but it also means taking care of you and the peopleyou work with.

When we look out for each other, support each other, and celebrate every little win, we create an environment where happiness naturally spreads. That’s the Bill’s way.

We offer a competitive salary, and we have an expectation that a Waiter or Waitress will be able to show us

Guest focus, you are at the cutting edge of making sure everyone leaves happy

Happy to Chat you want to know more about our guests, recognising regular customers and first timers alike

Ready to learn, we are standards driven, we want you to take pride in your work and be curious about how to improve

Our Bill’s Benefits

• All service charge is distributed is paid out to our staff – even when on holiday we pay out.
• Great discounts across our menu with 80% on Shift and 50% off Shift discounts for all employees.
• We will give you an extra day’s holiday for each year you work for us -plus your Birthday off – guaranteed! (and don’t forget we’re closed on Christmas day)
• Incentives whilst on shift – smashed your mystery guest report with a 100% score? Expect to be rewarded. There is a cash award waiting – and many more, it’s all to play for
• Ability to access your earnings within 24 hours of working your shift
• Take a percentage off your weekly shop with access to discounts at most of the major Supermarkets
• If you need support our Employee Assistance provider is there for you, it’s 24 hours, so there when you need them

Progression

Half of the leaders in sites, both General Managers and Head Chefs, have been promoted from within our sites in fact 8 of our General Managers started as Waiters -we don’t just talk about it – we make sure progression works for you.

With over 2400 promotions in the last 3 years Bill’s strongly believe in giving you the opportunities to succeed, in site and beyond, 28 of our current Head Office and Support teams started out in sites .

We will support you with regular training sessions and supportive management teams it is a great opportunity to start your first role in hospitality