Waitress/Waiter

ROKA; City of Westminster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A high-end Japanese restaurant in the City of Westminster is seeking a talented Waiter/Waitress to join their vibrant team. The ideal candidate should have experience in a similar restaurant, strong communication skills, and a passion for delivering an exceptional guest experience. ROKA offers world-class in-house training, flexible hours, and a dynamic working environment that embraces Japanese cuisine.

Benefits

World-class in-house training

Long service award

Exciting in-house incentives

Season ticket loan

Staff discount across restaurants

Cycle to work scheme

Qualifications

• Previous experience in a similar high-end restaurant.
• Passion for learning and delivering exceptional service.

Responsibilities

• Deliver high-quality dining experiences to guests.
• Work collaboratively with team members to maintain service standards.

Skills

Exceptional guest experience delivery

Multitasking ability

Strong communication skills

Team player

Interest in Japanese cuisine

Job description

Waiter/Waitress - Roka Aldwych. We are looking for a talented waiter/waitress to join our team here at ROKA - Aldwych. Our Waiter/Waitresses are hardworking, personable, and want to deliver the experience that Roka is known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. ROKA is a collection of contemporary Japanese Robatayaki restaurants. First launched in 2004 in Charlotte Street, our London collection has grown to include venues in Mayfair, Canary Wharf, Aldwych and in total 13 restaurants worldwide. Known for its vibrant atmosphere, high‑energy open kitchens, and beautifully crafted dishes, ROKA offers a dynamic dining experience that seamlessly blends contemporary elegance with authentic Japanese flavours. To be successful as a Waiter/Waitress, you will have:

• A passion for delivering an exceptional guest experience and a hunger to learn.
• Previous experience in a similar high end restaurant.
• Ability to multitask.
• Strong communication skills.
• Great team player.
• Keen interest in Japanese cuisine.

Benefits

To name a few:

• World class in-house training; we want you to have all the tools to be the best.
• Long service award to show that we love having you around.
• Exciting in‑house incentives.
• Season ticket loan.
• Opportunity to travel the world with our five incredible worldwide brands.
• Family meals on shift.
• Staff discount across Zuma, ROKA, Oblix & Inko Nito.
• Cycle to work scheme.

Experience: Required
Languages: English – Advanced
Employment: Full‑time
Schedule: Full‑times only – Fully flexible
Salary: £15.21 – £15.71 hourly
Starting time: Immediate start!

About ROKA:
High end Japanese robatayaki restaurant serving award‑winning food & world‑class cocktails with a high energy and vibrant atmosphere. With future global expansion planned for the brand, there is no better time to join the family.