Waitress / Waiter

Bill's; Camden Town; On-site; GBP 10,000 - 40,000; Full time

Job summary

A popular restaurant chain in Camden Town is seeking a Waitress/Waiter to provide exceptional guest service. The position offers a competitive hourly wage of £12.50 - £14.00, excellent opportunities for progression, and various employee benefits including discounts and access to earnings. Ideal candidates will be focused on guest satisfaction and eager to learn in a dynamic environment.

Benefits

All service charge distributed to staff

80% discount on Shift, 50% off Shift

Extra day's holiday per year

Incentives for high performance

Access to earnings within 24 hours

Discounts at major Supermarkets

24-hour Employee Assistance support

Qualifications

• Must show focus on guest satisfaction.
• Ability to engage with customers, recognizing regulars and newcomers.
• Willingness to learn and take pride in work.

Responsibilities

• Ensure guests leave happy.
• Participate in engaging conversations with guests.
• Strive for continual improvement in service.

Skills

Guest focus

Happy to chat

Ready to learn

Job description

Waitress / Waiter

Bill's
London
£12.50 - £14.00 per hour OTE
Full time
NEW

At Bill's we expect you to care, unconditionally, for both our guests and food, so no matter which role you choose, our aim is to ensure that everyone leaves happy and that means you too.

We offer a competitive salary, and we have an expectation that a Waiter or Waitress will be able to show us:

• Guest focus: you are at the cutting edge of making sure everyone leaves happy.
• Happy to Chat: you want to know more about our guests, recognising regular customers and first timers alike.
• Ready to learn: we are standards driven, we want you to take pride in your work and be curious about how to improve.

Our Bill's Benefits

• All service charge is distributed and paid out to our staff - even when on holiday we pay out.
• Great discounts across our menu with 80% on Shift and 50% off Shift discounts for all employees.
• We will give you an extra day's holiday for each year you work for us - plus your Birthday off - guaranteed! (and don't forget we're closed on Christmas day).
• Incentives whilst on shift - smashed your mystery guest report with a 100% score? Expect to be rewarded. There is a cash award waiting - and many more, it's all to play for.
• Ability to access your earnings within 24 hours of working your shift.
• Take a percentage off your weekly shop with access to discounts at most of the major Supermarkets.
• If you need support our Employee Assistance provider is there for you, it's 24 hours, so they're there when you need them.

Progression

Half of the leaders in sites, both General Managers and Head Chefs, have been promoted from within our sites; in fact, 8 of our General Managers started as Waiters – we don't just talk about it – we make sure progression works for you.

With over 2400 promotions in the last 3 years, Bill's strongly believes in giving you the opportunities to succeed, in site and beyond; 28 of our current Head Office and Support teams started out in sites.

We will support you with regular training sessions and supportive management teams; it is a great opportunity to start your first role in hospitality.