Waiting Staff - Brentwood

LGH - Holiday Inn; Brentwood; On-site; GBP 40,000 - 60,000; Full time

Job summary

A UK-based hotel chain is seeking passionate Waiting Staff for their Brentwood location. The ideal candidate will be customer-focused, with a flair for hospitality and a commitment to creating unforgettable guest experiences. Responsibilities include engaging guests, upselling dining options, and ensuring presentation standards. The role offers employee discounts and benefits, including free meals on duty and parking.

Benefits

Employee discounts on accommodation

Free meals on duty

Cycle to work scheme

Wellbeing support and tips

Qualifications

• Passionate about Hospitality with a welcoming demeanor.
• Customer-focused individual prioritizing guest satisfaction.
• Detail-oriented to maintain high presentation standards.
• Team player contributing to a dynamic environment.

Responsibilities

• Spark conversations with guests and take orders.
• Prepare restaurant and bar for service.
• Ensure exceptional customer experiences.

Skills

Customer service skills

Engagement with guests

Upselling techniques

Teamwork

Job description

Waiting Staff - Brentwood

Waiting Staff Holiday Inn Brentwood M25, Jct.28 Check out the hotel on our virtual tour!

The Opportunity

Are you a spirited, customer-focused individual with a flair for hospitality? We're on the lookout for a passionate team member to join our dynamic food and beverage crew at the hotel, where creating unforgettable guest experiences is our specialty.

What You'll Do

• Engage & Delight: Spark conversations with guests, take their orders, and use your upselling magic to elevate their dining experience.
• Be the Heart of Hospitality: Your friendly and welcoming demeanor will make our guests feel right at home.
• Set the Stage: Ensure the restaurant and bar are impeccably prepared for service, maintaining top-notch presentation standards.
• Represent Our Brand: As the face of our business, you'll uphold our hotel's reputation through exceptional customer service.

If you have a passion for hospitality and love creating a positive atmosphere for guests, we want to hear from you!

Benefits

• Enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio.
• Shopping discounts ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care.
• Free legal & money advice.
• Counseling sessions.
• Hospital & death benefit plans.
• Cycle to work scheme.
• Wellbeing tips and support fitness videos.
• Recipe ideas.
• Advice on keeping active and healthy living.
• Wellbeing podcasts and TV.
• Breathing exercises.
• 24/7 advice and support line.
• Team reward & recognition.
• Free meals on duty.
• Free parking.

(T&Cs apply).

Ideal Candidate

• Passionate about Hospitality: Someone who genuinely enjoys creating positive experiences for guests and has a warm, welcoming demeanor.
• Customer-Focused: A person who prioritizes guest satisfaction and is skilled in engaging with customers, taking orders, and upselling.
• Detail-Oriented: An individual who ensures the restaurant and bar are always prepared and presented to high standards.
• Team Player: Someone who works well with others and contributes to a dynamic team environment.
• Professional: A candidate who represents the hotel with exceptional customer service and upholds the brand's reputation.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.

Join our dynamic team and be a part of shaping the future of the UK hospitality industry.