Waiting staff - 32 Hours

Genting Casinos UK Ltd.; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A hospitality company in Birmingham is looking for a hardworking and enthusiastic waiter/waitress with a passion for hospitality. The role requires a minimum of 1 year's experience in a similar position, with flexibility needed for various shifts. Responsibilities include striving for customer satisfaction, maintaining an impeccable appearance, and working as part of a team. Competitive salary and benefits package included.

Benefits

Online Discount portal

Flexible benefits package

Life Cover

Discounted on-site gym membership

Free on-site parking

Employee Assistance Programme

Qualifications

• Minimum of 1 year's experience in a similar role.
• Impeccable appearance and engaging personality.
• Ability to work flexible shifts including evenings and weekends.

Responsibilities

• Strive for 100% customer satisfaction.
• Be attentive to customer and managerial needs.
• Maintain an impeccable appearance.

Skills

Customer satisfaction

Proactive response

Exceptional communication skills

Knowledge of drinks and cocktails

Teamwork

Job description

We are looking for a hardworking and enthusiastic waiter/waitress with a passion for hospitality and a minimum of 1 years’ experience in a similar role to join the fantastic team at Sky Bar & Restaurant. Shifts vary so flexibility is required across afternoons, evenings, weekends and bank holidays.

Responsibilities

• Have a real flair and passion for the food and beverages industry striving for 100% customer satisfaction
• Be attentive and proactive, the ability to respond quickly to needs of the customer and managers
• An impeccable appearance with an engaging personality
• An excellent team player with exceptional communication skills
• Good knowledge of drink selections including cocktails and food
• Previous experience in a similar role is desirable

In return we offer a dynamic team environment, competitive salary, free parking and flexible benefits package including pension, health cash plan and access to numerous discounted goods and services.

Benefits

• Online Discount portal
• A range of “flexible benefits”* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
• Life Cover
• Numerous discounts across Resorts World Birmingham and the NEC Campus
• Discounts across the wider Genting UK brand
• Discounted on-site gym membership
• Discounted bus and rail passes with National Express
• Pension
• Uniform provided
• Employee Assistance Programme
• Free on-site parking
• Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar, Vortex.

As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.

We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.

*subject to eligibility

Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment.

As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.