Waiting staff - 24 hours

Genting Casinos; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality group in Birmingham is seeking a hardworking and enthusiastic waiter/waitress with a passion for hospitality. The ideal candidate has at least 1 year of experience in a similar role and possesses exceptional customer service skills. Responsibilities include ensuring customer satisfaction, maintaining a professional appearance, and working flexible shifts across various times. The position offers a competitive salary and a range of benefits including free parking and health plans.

Benefits

Competitive salary

Flexible benefits package

Free parking

Discounted gym membership

Discounts at various venues

Pension

Uniform provided

Employee Assistance Programme

Qualifications

• Minimum of 1 year experience in a similar role.
• Strong passion for the food and beverage industry.
• Ability to maintain impeccable appearance.

Responsibilities

• Strive for 100% customer satisfaction.
• Respond quickly to customer needs.
• Work flexible hours including evenings and weekends.

Skills

Customer service skills

Knowledge of drinks and food

Flexibility

Team player

Communication skills

Job description

Overview

We are looking for a hardworking and enthusiastic waiter / waitress with a passion for hospitality and a minimum of 1 years’ experience in a similar role to join the fantastic team at Sky Bar & Restaurant. Shifts vary so flexibility is required across afternoons, evenings, weekends and bank holidays.

Responsibilities

• Have a real flair and passion for the food and beverages industry striving for 100% customer satisfaction
• Be attentive and proactive, the ability to respond quickly to needs of the customer and managers
• An impeccable appearance with an engaging personality
• An excellent team player with exceptional communication skills
• Good knowledge of drink selections including cocktails and food
• Previous experience in a similar role is desirable

Benefits

In return we offer a dynamic team environment, competitive salary, free parking and flexible benefits package including pension, health cash plan and access to numerous discounted goods and services.

What is a Genting Employee?

At Genting it’s important that we find and keep the best people that can do the job. However, although finding the right skills and experience for the job is vital, it is just as important that our new team members are able to behave in the way that we expect of all our employees and that they live and breathe our values.

Genting focuses on recruiting high calibre and outgoing candidates from the widest fields possible who are as excited about our brands as we are and want to work and grow with a leading global player in the leisure, casino and hospitality sector.

So what are we looking for I hear you ask? If you feel you tick the below boxes then we would like to hear from you!

• Are enthused about working for Genting, and strongly believe in our values
• Demonstrate a positive, can-do attitude
• Have outstanding customer service skills
• Are friendly, helpful and supportive towards all team members
• Take pride in their appearance
• Reliable and hard working
• Are flexible to fit in with our 24 hour business
• Bring some personality and fun to the workplace!
• Online Discount portal
• A range of “flexible benefits”
• You can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance.
• Life Cover
• Numerous discounts across Resorts World Birmingham and the NEC Campus
• Discounts across the wider Genting UK brand
• Discounted on-site gym membership
• Discounted bus and rail passes with National Express
• Pension
• Uniform provided
• Employee Assistance Programme
• Free on-site parking
• Staff discount at Genting Hotel, Santai Spa, Sky Bar & Restaurant, World Bar, Sports Bar
• subject to eligibility

As we love to have fun, we run a number of Company funded engagement events for our people to get involved in each year.

We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy.