Waiting Staff

Bootle Arms (31032); Liverpool; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading pub company in Liverpool is seeking Waiting teammates to join their team. The role involves creating a vibrant atmosphere, taking orders, serving food and drinks, and providing excellent customer service. Opportunities for career progression and ongoing support are available. The ideal candidates will embrace personality and teamwork, contributing to a welcoming environment. Flexible hours and various perks, such as discounts and meal deals, are offered.

Benefits

30% off at all pubs, restaurants, and hotels

Reliable hours contract

£4.50 meal deal option

Flexible and part-time hours

High street and online discounts

Apprenticeship programmes

Licensed Trade Charity access

Qualifications

• Be responsible for taking orders and serving food and drinks.
• Passionate about providing brilliant customer service.
• Ability to work collaboratively with the wider team.

Responsibilities

• Create and maintain a vibrant and welcoming atmosphere in pubs.
• Serve and upsell food and drinks to customers.
• Support team members as needed.

Skills

Customer service

Teamwork

Upselling

Job description

We’re on the lookout for new Waiting teammates to join our team!

What you get from us:

You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well-being support

New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leaves our guests coming back for more.

Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.

As part of our Waiting team you’ll:

Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.

• Be responsible for taking orders, serving and upselling our fantastic food and drinks
• Be passionate about providing brilliant customer service
• Care about the wider team, turning your hand to support wherever needed
• Gain people, marketing and operational skills whilst getting paid for it!
• Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)

What comes next is up to you:

Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.