Waiting Staff

Holiday Inn Brentwood M25, Jct.28; Brentwood; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality provider in Brentwood is looking for passionate Waiting Staff to enhance guest experiences. The ideal candidate will engage with customers, take orders, and maintain high service standards. This role offers excellent benefits, including employee discounts, meals on duty, and opportunities for professional growth. Join a dynamic team dedicated to delivering exceptional service and creating memorable dining experiences for guests in a vibrant hotel setting.

Benefits

Employee discounts on hotel rates

Access to IHG employee benefits

Shopping discounts

Free meals on duty

24/7 advice and support line

Counseling sessions

Wellbeing tips and support

Qualifications

• Genuine passion for hospitality and creating positive guest experiences.
• Skilled in taking orders while engaging with customers.
• Ensures the restaurant and bar are always ready for service.

Responsibilities

• Spark conversations and take guests' orders to enhance dining experiences.
• Maintain high presentation standards for service areas.
• Represent the hotel with exceptional hospitality.

Skills

Customer-Focused

Engagement and upselling

Detail-Oriented

Team Player

Professional demeanor

Job description

Waiting Staff

Holiday Inn Brentwood M25, Jct.28

Check out the hotel on our virtual tour!

The Opportunity

Are you a spirited, customer-focused individual with a flair for hospitality? We're on the lookout for a passionate team member to join our dynamic food and beverage crew at the hotel, where creating unforgettable guest experiences is our specialty.

What You'll Do :

• Engage & Delight: Spark conversations with guests, take their orders, and use your upselling magic to elevate their dining experience.
• Be the Heart of Hospitality: Your friendly and welcoming demeanor will make our guests feel right at home.
• Set the Stage: Ensure the restaurant and bar are impeccably prepared for service, maintaining top-notch presentation standards.
• Represent Our Brand: As the face of our business, you'll uphold our hotel's reputation through exceptional customer service.

If you have a passion for hospitality and love creating a positive atmosphere for guests, we want to hear from you!

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24 / 7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Passionate about Hospitality : Someone who genuinely enjoys creating positive experiences for guests and has a warm, welcoming demeanor.
• Customer-Focused : A person who prioritizes guest satisfaction and is skilled in engaging with customers, taking orders, and upselling.
• Detail-Oriented : An individual who ensures the restaurant and bar are always prepared and presented to high standards.
• Team Player : Someone who works well with others and contributes to a dynamic team environment.
• Professional : A candidate who represents the hotel with exceptional customer service and upholds the brand's reputation.

Hotel

With 149 luxurious bedrooms, guests can choose from a variety of dining options, including the newly refurbished lobby lounge, which offers all‑day dining, and the exquisite Italian cuisine at ‘Marcos.’ The hotel also provides 24‑hour room service and a well‑equipped fitness club for guests to maintain their fitness routine.

Marco’s Italian also features a stylish and inviting atmosphere, perfect for both casual dining and special occasions. The restaurant’s ambiance, combined with its exceptional food and service, ensures a memorable dining experience for all guests

We take pride in offering a memorable experience for our guests. Our dedication to providing exceptional service ensures that all our guests leave feeling satisfied and content

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.