Waiting List and Appointments Coordinator

Northumbria Healthcare NHS Foundation Trust; North Shields; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare organization in the UK is seeking a Waiting List and Appointments Coordinator to join the Lung Cancer Screening Programme. This role involves co-coordinating patient appointments, managing the waiting list efficiently, and supporting NHS Waiting Time targets. The organization is dedicated to providing exceptional patient care across multiple facilities and aims to improve cancer detection outcomes. The advert closes on Wednesday 19 Nov 2025.

Responsibilities

• Co-coordinate all patient appointments and enquiries using initiative.
• Ensure an accurate and efficient waiting list and bookings service.
• Be involved in the achievement of all NHS Waiting Time targets.
• Participate in all aspects of the administration service within the Programme.

Job description

A Vacancy at Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

An opportunity has become available to join the Lung Cancer Screening Programme as a Waiting List and Appointments Coordinator. The Lung Cancer Screening Programme is a national scheme that identifies people aged 55‑74 at increased risk of lung cancer, to improve detection and treatment outcomes for patients.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Please note, for Secondment roles before an application is submitted, please ensure you have received the appropriate approval and completed documentation required beforehand, as this may delay the process if an offer was to be made.

Responsibilities

• Co‑coordinate all patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the programme or immediate response depending upon appropriate action.
• Ensure an accurate and efficient waiting list and bookings service is available to the Programme.
• Be involved in the achievement of all NHS Waiting Time targets, including but not exclusive to Screening Scheduling, Cancer Waits and Diagnostics.
• Work Trust wide.
• Participate in all aspects of the administration service within the Lung Cancer Screening Programme.

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state‑of‑the‑art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

This advert closes on Wednesday 19 Nov 2025.