Waiter / Waitress — Guest Experience Champion

Heartwood Collection; England; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Stepping Stones training

EarlyPay

Referral bonus

Food discount

Cycle to work

Birthday gift

Long service recognition

Retail discounts

Hospitality Action support

Job summary

Heartwood Collection is seeking waiters/waitresses to join our team across our cosy pubs and brasseries. You’ll deliver warm, attentive service and create memorable guest experiences in a welcoming environment.

We offer bespoke Stepping Stones training, EarlyPay access, and generous staff benefits including food discounts, birthday gifts, and long-service recognition. You’ll thrive on teamwork and high standards of hospitality in a busy kitchen and dining area.

Qualifications

• You’re a people person who loves making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.
• Have an interest in great quality food and high standards.

Skills

Interpersonal skills

Guest service

Flexible

Job description

Heartwood Collection is seeking waiters/waitresses to join our team across our cosy pubs and brasseries. You’ll deliver warm, attentive service and create memorable guest experiences in a welcoming environment.

We offer bespoke Stepping Stones training, EarlyPay access, and generous staff benefits including food discounts, birthday gifts, and long-service recognition. You’ll thrive on teamwork and high standards of hospitality in a busy kitchen and dining area.