Waiter / Waitress (Full Time)

Hickory'S Smokehouse; Chester; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Tip Jar

Training & progression

Free team food on shift

Birthday meal on us

Christmas Day off

Paid time off for life events

Team discount 25% (50% with loyalty)

Wellbeing support

Job summary

Hickory's Smokehouse is seeking a waiter/waitress (full time) in Wall Heath, Kingswinford. You will run a restaurant section, take orders, and connect with the local community to ensure guests leave delighted.

The role offers standout training, progression opportunities, and benefits, with a competitive pay package including tips. Join a team that values work–life balance, with extra perks like free team food on shift, a birthday meal, and occasional travel experiences.

Qualifications

• Experience in hospitality or customer service preferred.
• Ability to work in a fast-paced environment.
• Willingness to learn and engage with guests.

Responsibilities

• Run a section within the restaurant and take orders.
• Engage with local community and guests to ensure a great experience.
• Ensure guests leave happy and ready to return.
• Contribute to maintaining a clean, welcoming dining area.

Skills

Customer service

Teamwork

Flexibility

Job description

Waiter / Waitress (Full Time)

Wall Heath, Kingswinford

Join us as a Server and we can offer you a package of up to £15.80 per hour including Tip Jar

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards!

If you think you could love our guests as much as we do, you are bursting with enthusiasm & drive, we think you will fit right in.

Whether you are a lifelong chatterbox or need bringing out of your shell a bit, with loads of experience or new to all things hospitality our award-winning training & team will help you learn the skills to ‘own the floor’ and become a true hospitality star. You’ll be responsible for running a section within your restaurant, taking orders, getting to know our local community, and ensuring guests leave ‘dancing out the door’!

We look after our team and are passionate about promoting hospitality as a top career choice.

You’ll be rewarded with competitive pay & a host of benefits on offer. We can offer you real progression opportunities and a company culture that really cares and embraces work life balance. You work hard for us, and we will invest in you. Big time.

Why join Hickory's?

• A package of up to £15.80 per hour including Tip Jar – that’s up to £3.00 per hour in tips!
• £250k bespoke-built kitchen with USA-imported smokers
• Award-winning training & clear progression opportunities
• Free team food on shift & a birthday meal on us – Huge BBQ menu with endless possibilities!
• Christmas Day off
• Paid time off for life’s big moments (weddings, first day at school, moving into your first home & more
• 25% team discount across Hickory’s (Rising to 50% with loyal service)
• 24/7 wellbeing support & a culture that truly values work–life balance
• Road trips to the Southern States, Europe & UK and stacks of enrichment opportunities
• A chance to ‘give a bit back’ with fundraising activities for Cash For Kids
• Up to £1000 for you – through the refer a friend scheme