Waiter / Waitress - Dorset

Heritage Pubs; Bournemouth; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading pub operator in Bournemouth is seeking a Waiter/Waitress to join their waiting team at Horns Inn. This role offers flexible working and does not require prior experience as training will be provided. The ideal candidate will have a warm demeanor, be able to engage guests, and maintain a welcoming environment. Enjoy great benefits including discounts on food and drink, early access to earned wages, and opportunities for development within a lively pub atmosphere.

Benefits

25% off food and drink

Online benefits portal with discounts

VIP entry to pubs and bars

Hotel discounts

Corporate gym discounts

Discounted dental insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• No experience required; training will be provided.
• Ability to welcome and engage guests is critical.

Responsibilities

• Welcome and engage every guest at Horns Inn.
• Prepare and serve high-quality food and drink.
• Make recommendations to enhance the guest experience.
• Maintain a clean and safe environment.

Skills

Guest engagement

Food and drink preparation

Cleanliness

Job description

Waiter / Waitress - Dorset

Location - Horns Inn

Waiting Team

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

No experience is needed to join our waiting team – we’ll teach you everything you need to know. What’s important is your ability to welcome and engage every guest, ensuring the highest quality of service.

Can you…

• Welcome and engage every guest at Horns Inn
• Prepare and serve our high-quality food and drink
• Make recommendations that elevate the guest experience
• Contribute to maintaining a clean and safe environment for guests and team members

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. Just a short distance from New Forest and Bournemouth's beaches is The Horns Inn, a charming pub serving traditional British food with a premium twist. With delicious dishes ranging from hearty Sunday roasts to seasonal specials, lighter lunches, indulgent desserts and more, our food menu is brimming with bites for every occasion. Our range of drinks covers craft and cask ales, wines, gins and artisan cocktails, plus our vast outdoor space makes the perfect spot for our guests to sit back and enjoy our tasty tipples in the sunshine (hopefully!). Whether they are out for a trip to the beach or just fancy a treat, we're the ideal place for everyone, including their four-legged friends.

What's in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages
• Award winning development programmes

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Horns Inn directly.