Waiter / Waitress

Upham Inns; Swindon; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality company in Swindon is looking for a high-energy Food & Beverage Team Member to join their team. The role involves serving guests, taking orders, and maintaining cleanliness. Flexibility in shifts and a willingness to learn are essential. Prior experience is a plus, but enthusiasm and character are what truly matter. This position offers up to £12.21 per hour and numerous employee benefits including discounts and a development program.

Benefits

Up to £12.21 per hour

Flexible shift patterns

Up to 33% off meals

33% off hotel accommodation

Development program

Lifestyle card with discounts

Service Awards

Referral incentives

Qualifications

• Must be at least 18 years of age due to licensing laws.
• Right to work in the UK required.
• Willingness to work a flexible schedule including weekends and holidays.

Responsibilities

• Welcome guests in the pub.
• Take food and drink orders and handle payments.
• Serve hot and cold beverages including alcohol.
• Ensure cleanliness throughout the restaurant.
• Assist managerial requests.
• Care for guests throughout their experience.
• Balance high volume with high quality.
• Participate in ongoing training and development.

Skills

Communication skills

Decision-making skills

Organization

Confidence

General knowledge of food, wine, and beer

Job description

If you are looking for a new challenge in a growing business, then read on!

We are looking for a Food & Beverage Team Member to join our growing team.

What’s in it for you?

• Up to £12.21 per hour plus a share of Tronc (This is shared based on the hours you work)
• Flexible shift patterns
• Up to 33% off meals taken off duty for you and up to 6 guests
• 33% off our hotel accommodation & 20% for Friends and Family
• Development program with a clear pathway to General Manager
• Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle. With thousands of discounts covering local independents, national and online businesses, there are plenty of opportunities to save money. The lifestyle card is a 100% free benefit for our Upham Inn team members.
• Service Awards
• Refer a friend and Chef recruitment incentives of up to £1000

Food & Beverage Team Member Requirements

• Be at least 18 years of age due to licensing laws
• You’ll be a great communicator
• You’ll have great decision‑making skills
• You should be confident
• You’ll need to be organized
• General knowledge of food, wine and beer
• Have the right to work in the UK
• Willingness to work a flexible schedule, including weekends and holiday

Food & Beverage Team Member Responsibilities

• Welcoming guests in the pub
• Taking food & drink orders and handling cash/card payments
• Serving hot & cold beverages including alcohol
• Ensure cleanliness throughout the restaurant
• Assisting with managerial requests
• Looking after and caring for our guests throughout their whole experience
• Balancing high volume with high quality
• Participating in ongoing training and development
• Must have an eagerness to take advantage of new opportunities
• Learning different skills

A job you can enjoy

We are seeking to recruit Food & Beverage Team Members, if you have high energy and motivation to learn and grow in a professional, high volume, team-oriented environment we really want to hear from you.

Ideally you may have worked in a restaurant / bar before, but the great thing about Upham Inns is that we hire on the basis of potential more than previous experience.

Have fun and work hard! you will learn as you grow – training on every aspect of the operation and progressing in responsibility and pay. You will acquire various certifications along the way and will gain skills and experience to help you contribute to your success and ours.

Our teams are pivotal to our success. We provide training and development to ensure you not only deliver great guest service but also develop interpersonal and craft skills.

Our restaurant teams deliver an excellent guest experience whilst our bar teams delight our guests with their barista and cocktail skills.

All we need to know is that you’ve got the right character for the role.