Waiter/Waitress

White Rabbit Projects; Oxford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality company is seeking enthusiastic Waiters/Waitresses to join their team at a renowned hotel in Oxford. You will be responsible for delivering exceptional guest experiences, managing service areas, and working as part of a dynamic team. Ideal candidates should have excellent communication skills and a passion for hospitality. This role offers competitive pay and a supportive culture.

Benefits

OTE hourly rate of £14.80

Discounts across company restaurants

Wellbeing initiatives

Qualifications

• Previous experience as a waiter/waitress or in a guest-facing role is helpful but not essential.
• Genuine love for hospitality and creating memorable experiences.
• Professionalism and positivity.

Responsibilities

• Greeting and seating guests with professionalism and warmth.
• Taking food and drink orders accurately and efficiently.
• Serving dishes and beverages to brand standards.
• Managing your section and supporting smooth service across the floor.
• Handling guest enquiries and feedback with confidence.
• Setting up, clearing, and maintaining the restaurant and service areas.

Skills

Excellent communication skills

Teamwork skills

Attention to detail

Ability to stay calm during busy services

Job description

Overview

Join White Rabbit Projects as Waiter/Waitress - Deliver Exceptional Service at The Randolph, Oxford. At White Rabbit Projects, we create hospitality experiences that combine warmth, professionalism, and genuine care. At The Randolph Hotel, Oxford, our restaurants and bars are known for their elegant design, seasonal food, and world-class service. We’re now looking for enthusiastic Waiters/Waitresses to join our front-of-house team and deliver unforgettable guest experiences in one of Oxford’s most iconic destinations.

If you’re friendly, passionate about hospitality, and thrive in a fast-paced environment, this could be your perfect next step.

Our Values - In Every Service, Every Guest Experience

• Hospitality is at our core: Make every guest feel welcome through warmth, confidence, and attention to detail.
• We do the right thing: Treat guests and colleagues with respect and integrity — even when the pressure’s on.
• We pursue excellence: Deliver food and drink with precision, pride, and genuine care.
• We are all entrepreneurs: Take ownership of your section, stay proactive, and look for ways to enhance the guest experience.

What Will You Be Doing?

• Greeting and seating guests with professionalism and warmth
• Taking food and drink orders accurately and efficiently
• Serving dishes and beverages to brand standards
• Managing your section and supporting smooth service across the floor
• Handling guest enquiries and feedback with confidence
• Setting up, clearing, and maintaining the restaurant and service areas
• Working closely with the team to deliver a seamless guest journey

What Do You Need?

• Previous experience as a waiter/waitress or in a guest-facing role is helpful but not essential
• Excellent communication and teamwork skills
• A genuine love for hospitality and creating memorable experiences
• Professionalism, positivity, and attention to detail
• Ability to stay calm and focused during busy services

What We Offer

Aside from an OTE hourly rate of £14.80 per hour, we pride ourselves in offering:

• A supportive, people-focused culture
• Delicious meals whilst you’re at work and discounts across WRP restaurants in your free time
• Wellbeing initiatives such as access to cycle to work scheme and Hapi our benefits platform

Joining the White Rabbit Projects family opens the door for so much possibility. We are a fast-growing team which means you will have ample opportunities to set up processes, share your expertise and learn until your heart (and brain) is content!

Ready to Join Oxford’s Most Iconic Hotel?

If you’re energetic, guest-focused, and ready to deliver hospitality at its best, apply now to become a Waiter/Waitress at The Randolph Hotel, Oxford with White Rabbit Projects.