Waiter/ Waitress

Malmaison; Liverpool City Region; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality firm is seeking a Waiter/Waitress in Liverpool. The role involves managing the guest flow and ensuring a smooth dining experience. Ideal candidates should possess a passion for customer service. Flexible shifts and a permanent contract are offered, along with career development opportunities through apprenticeships and internal progression.

Benefits

Heavily discounted staff room rates

Discounted friends and family room rate

35% off dining

Fully funded apprenticeship programmes

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Comfortable uniform

Wellness activities

Wagestream for instant access to wages

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Passion for great customer service.
• Willingness to learn new skills.
• Experience not required.

Responsibilities

• Face of the restaurant.
• Manage flow of guests.
• Communicate with the kitchen and management.

Skills

Customer service

Communication

Flexibility

Job description

About the Location

Opened 2007 • 130 bedrooms • 120-seater Bar & Grill • 6 private event spaces - largest seats up to 100. Surround yourself with views of the River Mersey on the world-famous docks and waterfront. The hotel is within walking distance of the Museum of Liverpool, The Tate, M&S Bank Arena. Explore top attractions from the iconic Royal Liver Building and Royal Albert Dock to the green spaces and coastline. Liverpool hosts world-class events all year round and offers a vibrant cultural scene, historic architecture and a thriving community.

About The Role

Waiter / Waitress, Malmaison • Up to £12.90 OTE including tronc, 12 Hours • Permanent contract • Liverpool

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for life with Malmaison.

In this role you will be the face of the restaurant, help control the flow, and communicate with the Kitchen and the restaurant management to ensure a smooth and controlled dining experience for our guests. We are open 7 days a week, 365 days a year and need people to work a range of shifts and days. We can offer great flexibility if required. Shift patterns and contracted hours can be discussed at interview. We offer nationally recognised apprenticeships alongside our brand training to support your career development. Experience isn\'t a deal breaker, but a passion for great customer service and a willingness to learn new skills is essential. This could be the next step for you into a F&B management career; we actively encourage internal development and progression.

Responsibilities

Face of the restaurant; manage flow; communicate with the Kitchen and restaurant management to ensure a smooth guest dining experience. Work across flexible shifts and contribute to delivering high service standards.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night
• Discounted Friends and Family Room Rate with 50% off best available rate
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support your career development
• High street discounts on a range of shops, experiences, holidays and more
• Cycle to work scheme – save up to 40% on bikes
• Healthcare Cash Plans – dental, optical, medical and more
• Referral schemes up to £1500
• A comfortable uniform
• Wellness & National Campaign Days Calendar with activities such as Pay Day Lunches and Mental Health Awareness Week
• Wagestream for instant access to earned wages
• Complimentary stays on 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity
• Employee Assistance Programme – free, confidential advice 24/7

Our Sustainability Goals

• 100% of electricity from renewable energy
• Recycle a minimum of 70% of hotel waste
• Chemical-free cleaning system in bedrooms and public areas; enzyme-based eco-friendly system for kitchens
• Volunteer to work for sustainable charities 2 days per year on full pay

Apply

Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

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