Waiter / Waitress

Audley Group; Kintbury; On-site; GBP 24,000 - 30,000; Full time

Job summary

A luxury retirement village in Kintbury is seeking hospitality professionals who take pride in their work. Responsibilities include ensuring a high level of service for guests, managing reservations, and maintaining cleanliness. The ideal candidate has previous hospitality experience and strong communication skills. The position offers competitive salaries, a company pension scheme, and numerous benefits including work-life balance and development opportunities.

Benefits

Work-life balance

Competitive salary

Company pension scheme

28 days holiday

50% discount on food and drinks

Guest suites at staff rates

Excellent learning opportunities

Free uniform

And a lot more...

Responsibilities

• Ensure high-quality service for owners and external customers.
• Manage reservations and promote the village and services.
• Provide support in guest suites and maintain cleanliness.

Skills

Previous experience in hospitality

Excellent communication skills

Self-motivated and driven

Can do attitude

Organised approach

Eager to learn

Hands-on flexible approach

Warm and empathetic

Job description

About the Restaurant

The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises of owners, who permanently reside on site within their own private homes but also host external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.

Responsibilities

• Ensure Audley Owners and External Customers have the highest quality of service and experience


• Take reservations, seat guests, advise on the menu, serve afternoon tea, promote the village and our luxury spa, and share a joke with regulars


• Help service guest suites, answer owners' enquiries, keep an eye on stock levels, set up for special events, and keep everything scrupulously clean

Qualifications

• Previous experience in hospitality and handling cash (preferably)


• Taking pride in everything you do


• A 'can do' attitude and an organised approach that ensures things get done


• Excellent communication skills


• Self‑motivated and driven by standards and sales opportunities


• Eager to learn and develop


• Hands‑on and flexible approach to daily duties and shift patterns


• Warm, professional and empathetic, as well as smartly turned out

Benefits

• Work‑life balance


• Competitive salary


• Company pension scheme, with a 5% company contribution


• 28 days holiday (inclusive bank holidays)


• 50% discount on food and drinks at all of our restaurants nationwide


• Guest suites at staff rates at all of our luxury villages nationwide


• Excellent learning and development opportunities


• Free membership to our employee discount portal with access to discounts at all major retailers


• Free membership to our Healthcare Cash Plan Scheme


• Refer a friend bonus scheme


• Free uniform


• And a lot more...

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also 'DE&I policy/statement'