Waiter/Waitress

Rockwater Enterprise; England; On-site; GBP 10,000 - 40,000; Full time

Job summary

A premier beachfront venue in the United Kingdom is seeking a proactive waiter/waitress to join their dynamic team. You will play a key role in delivering outstanding guest experiences by providing cheerful and efficient service. The ideal candidate has at least 1 year of experience in a high-volume setting, understands the importance of cleanliness and organisation, and is willing to promote menu items. This position offers exciting benefits, including early access to pay and free meals during shifts.

Benefits

Wagestream - Access your pay early

Incredible tips - Approximately £2-£3 per hour

Employee referral scheme

Health assured - Employee assistance programme

25% off your food bill up to 4 people

Free staff meals on shift

Free uniform

Qualifications

• At least 1 year of experience as a waiter in a high volume venue.

Responsibilities

• Provide proactive and cheerful service to guests.
• Deliver dishes accurately and timely.
• Maintain cleanliness and organisation in assigned areas.
• Promote and upsell menu items.

Skills

Team player

Customer service

Upselling

Attention to detail

Job description

Overview

Rockwater Hove is Sussex’s most premier beachfront destination venue situated right on Hove seafront. Rockwater isn't just a restaurant; it's a lifestyle, an experience, and a home away from home.

Our inviting venue boasts a rooftop restaurant where the day begins with incredible breakfast, followed by a luxurious small-plate sharing concept from midday until late. The Bar and Kitchen offers a buzzing atmosphere, family favourites, tasty cocktails, while our shack provides quick coffee and bites for those on the move. Downstairs our lodge offers a cosy workspace and cafe setting.

Whether it's a romantic dinner, a lively celebration, or a quick snack. Rockwater has a spot for every moment. Beyond dining, Rockwater pulses with life. Live music, DJ sessions, sunrise yoga, and invigorating sea swims fill our calendar with unique experiences you won't find anywhere else.

Responsibilities

• A Rockwater waiter / waitress is a proactive, cheerful team player, with a passion for the hospitality industry. Working collaboratively with the team and guests to ensure service delivery and guest experience is of paramount importance. You will focus on exceeding the expectations of the customer, and providing the best possible experience, incorporating Rockwater standards of service requirements at all times.
• Develop a deep understanding of our menu, beverages, and service standards to provide knowledgeable assistance to guests.
• Learn the Rockwater ‘waves’ of service and apply these service standards to each guests.
• Ensure accurate and timely delivery of dishes to the guests' tables, maintaining the highest level of order accuracy.
• Uphold impeccable cleanliness and organisation in all assigned areas, contributing to a welcoming and efficient dining environment.
• Assist in the opening, operation, and closing procedures, consistently meeting our stringent standards.
• Prioritise safety at all times, both for yourself and others, promptly addressing any potential hazards or concerns in the restaurant and follow strict allergen procedures.
• Work closely with all staff members to foster strong customer relationships and cultivate loyal regular guests.
• Be open to fulfilling any reasonable requests from management, demonstrating flexibility and a willingness to contribute to the team's success.
• Proactively promote and upsell menu items, offering suggestions to guests to enhance the guest experience

The Ideal Candidate

• At least 1 years experience as a waiter in a high volume venue.

Benefits and Rewards

• Wagestream - Access your pay early
• Incredible tips - Approximately £2-£3 per hour on top of your basic pay (Based on last 3 months)
• Employee referral scheme
• Health assured - Employee assistance programme
• 25% off your food bill up to 4 people
• Free staff meals on shift
• Free uniform

Joining us isn't just about a job; it's about becoming part of a dynamic team that's all about creating unforgettable memories. As a waiter / waitress you'll play a key role in crafting these cherished moments for our guests.If you're excited about delivering outstanding experiences then step inside and discover the Rockwater way.