Waiter / Waitress

Fallow; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A modern British restaurant in the City of Westminster is seeking an experienced Waiter to deliver an exceptional dining experience through attentive service and deep menu knowledge. The role emphasizes a passion for food and hospitality. Competitive salary and numerous benefits, including career progression and a supportive work environment, are offered.

Benefits

Competitive salary

Career progression

Continuous Learning and Development

Wellbeing initiatives

Free welcome lunch for you and a guest

50% restaurant discounts

Increased holiday entitlement after three years

Sabbaticals after three years

Qualifications

• Previous experience as a Waiter in a high-quality, fast-paced restaurant.
• Passion for food, sustainability, and delivering outstanding hospitality.
• Strong communication and interpersonal skills.

Responsibilities

• Provide warm, professional, and attentive service to guests.
• Guide guests through the food and drink menus with recommendations.
• Take and deliver orders accurately and efficiently.

Skills

Attention to detail

Strong communication

Multitasking

Team player

Passion for hospitality

Job description

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including the Marie Claire and GQ “sustainable restaurant of the year” and the Caterer award for “best new restaurant.”

Role overview

As a Waiter at Fallow, you will be at the forefront of delivering an exceptional dining experience through attentive service, deep menu knowledge, and a passion for hospitality. You will work closely with the front-of-house team to ensure a seamless and memorable experience for every guest.

Key responsibilities

• Provide warm, professional, and attentive service, ensuring guests feel welcome and valued.
• Guide guests through the food and drink menus, offering knowledgeable recommendations and pairings.
• Take and deliver orders accurately and efficiently, maintaining high service standards.
• Collaborate with kitchen and bar teams to ensure smooth communication and timely service.
• Maintain cleanliness and organization of the dining area in line with health and safety regulations.
• Handle guest inquiries, requests, and concerns with professionalism and efficiency.

About you

• Previous experience as a Waiter in a high-quality, fast-paced restaurant.
• Passion for food, sustainability, and delivering outstanding hospitality.
• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask under pressure.
• A team player with a proactive and positive attitude.

The benefits

• Competitive salary.
• Career progression.
• Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses.
• Wellbeing initiatives.
• Reward and recognition schemes.
• Free welcome lunch for you and a guest.
• 50% restaurant discounts across the group.
• 25% Friends and Family discounts.
• 50% discount on company retail.
• Supplier trips, staff parties and team socials.
• Staff meal during your shift.
• Increased holiday entitlement after three years employment.
• Enhanced parental leave (after one year’s employment).
• Sabbaticals (after three years employment).
• Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night.

FALLOW is committed to fostering an environment that allows everyone to thrive and prosper. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are beneficial for our company and, consequently, career advancement.

Qualifications

• Experience: Required
• Languages: English – Advanced
• Employment: Full-time
• Benefits: Competitive industry pay
• Starting time: Immediate start!

About Fallow: Modern British style cuisine