Waiter / Waitress

Caprice Holdings; City of Westminster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious restaurant group in London is looking for a dedicated Waiter to join their team. The ideal candidate will have experience in fine dining and a passion for exceptional service. Responsibilities include greeting guests, taking orders, and providing detailed menu information. This full-time role offers competitive pay and benefits, with opportunities for progression within the group.

Benefits

Generous discount in restaurants

Opportunities for progression

Paid overtime

28 days holiday

Recommend a friend scheme

Staff recognition and incentives

Qualifications

• Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment.
• Exceptional customer service and communication skills.
• Knowledge of fine dining etiquette and service standards.

Responsibilities

• Greet guests in a professional and friendly manner.
• Take and relay accurate food and beverage orders to the kitchen and bar.
• Provide detailed information about menu items, specials, and wine selections.

Skills

Customer service

Multitasking

Attention to detail

Communication skills

Job description

Scott's Mayfair is an iconic restaurant nestled in the heart of London's prestigious Mayfair district. Renowned for its timeless elegance, exceptional service, and culinary excellence, Scott's has been a staple in the London dining scene for over a century, playing host to London's elite. We take pride in offering a sophisticated dining experience that combines classic charm with modern innovation. We are currently seeking a dedicated and service‑oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home.

Key Responsibilities

• Greet guests in a professional and friendly manner.
• Take and relay accurate food and beverage orders to the kitchen and bar.
• Provide detailed information about menu items, specials, and wine selections.
• Collaborate with kitchen and bar staff to maintain a smooth workflow.
• Handle guest inquiries, concerns, and special requests with tact and professionalism.
• Uphold the highest standards of cleanliness and hygiene in the dining area.

Requirements

• Proven experience as a Waiter/Waitress in a high‑end restaurant or similar establishment.
• Exceptional customer service and communication skills.
• Knowledge of fine dining etiquette and service standards.
• Ability to multitask in a fast‑paced environment.
• Attention to detail and a passion for delivering an outstanding guest experience.

Benefits

• Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group.
• Unrivalled opportunities for progression across the Group.
• Paid overtime.
• 28 days holiday, increasing with length of service up to 5 extra days.
• Recommend a friend scheme with great bonuses per individual referral.
• Reward programmes, long service awards, and staff recognition and incentives.
• Additional compensation on 'name mentions' and 'mystery diners' positive reviews.

Experience: Required
Employment: Full‑time
Schedule: Full flexibility required
Salary: £17 – £18 hourly
Benefits: according to experience
Starting time: Immediate start!

About Caprice Holdings:
Caprice Holdings is a market leading prestigious restaurant group, with a rich history and long‑standing reputation in the hospitality industry.

We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.