Waiter / Waitress

NOYA LONDON; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A vibrant dining destination in London is seeking experienced waitstaff to provide outstanding guest service and effectively upsell menu items. Ideal candidates should have a strong customer focus and be available to work on weekends. This part-time role offers a competitive hourly wage, tips, and opportunities for growth within a dynamic team.

Benefits

Competitive hourly wage plus tips

Employee discounts on food and beverages

Flexible scheduling

Qualifications

• Minimum of 2 years in a waitstaff role, preferably in high-volume restaurants.
• Strong interpersonal and communication skills with a customer-focused approach.
• Sales-driven mindset with effective upselling abilities.

Responsibilities

• Greet and welcome guests, ensuring a positive atmosphere.
• Take accurate food and beverage orders and ensure timely delivery.
• Utilize strong sales techniques to upsell menu items.

Skills

Guest Service

Sales Techniques

Interpersonal Skills

Teamwork

Job description

NOYA is a vibrant dining destination specializing in exquisite Japanese and Pan-Asian cuisine, complemented by a lively shisha lounge experience. With a seating capacity of 300, we pride ourselves on providing our guests with outstanding service and memorable moments.

Key Responsibilities

• Guest Service: Greet and welcome guests promptly, providing them with menus and information about our Japanese and Pan-Asian cuisine, as well as daily specials and promotions. Ensure a positive and welcoming atmosphere at all times.
• Order Management: Take accurate food and beverage orders, relay them to the kitchen and bar staff, and ensure timely delivery to guests. Anticipate guests’ needs and provide recommendations as necessary.
• Sales Skills: Utilize strong sales techniques to upsell menu items, special offers, and shisha options, contributing to overall revenue growth.
• Table Maintenance: Ensure tables are clean, properly set, and well-maintained throughout the dining experience. Assist with clearing and resetting tables as needed.
• Collaboration: Work closely with kitchen and bar staff to ensure smooth service and accurate order fulfillment. Communicate effectively with team members to enhance guest experiences.
• Compliance and Safety: Adhere to all health and safety regulations, including food handling and sanitation practices, to ensure a safe dining environment for guests and staff.

Qualifications

• Minimum of 2 years of experience in a waitstaff role, preferably in a high-volume restaurant or hospitality environment.
• Strong interpersonal and communication skills, with a customer-focused approach.
• Sales-driven mindset with the ability to promote and up sell menu items and special offers effectively.
• Availability to work specifically on Fridays, Saturdays, and Sundays.
• Team player with a positive attitude and willingness to learn.
• Knowledge of food and beverage service standards; familiarity with shisha service is a plus.

What We Offer

• Competitive hourly wage plus tips.
• A dynamic and supportive work environment with opportunities for growth.
• Employee discounts on food and beverages.
• Flexible scheduling to accommodate your availability.

Application Process

If you are passionate about providing exceptional service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resume and a brief message outlining your relevant experience to us.

Job Details

• Experience: Required
• Languages: English – Advanced
• Employment: Part-time
• Schedule: FRIDAY-SATURDAY-SUNDAY
• Salary: £12.5 – £15 hourly
• Benefits: TIPS
• Starting time: Immediate start!

About NOYA LONDON: As part of her upcoming restaurant and lounge concept, Noya is currently seeking talented and passionate individuals to join her team. Interested in pursuing a new and exciting career in hospitality? We would love to hear from you.