Waiter / Waitress

Chez Antoinette; City Of London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A French restaurant in London is seeking a dynamic Waiter/waitress to enhance the dining experience. Responsibilities include providing efficient service, upselling menu items, and ensuring cleanliness and presentation. The ideal candidate will have experience in customer service and strong communication skills. This full-time position offers up to £14.5 per hour.

Benefits

Cycle to work scheme

Meals

Company pension scheme

Team events

Qualifications

• Experience in a similar role is required.
• Advanced English language skills are necessary.

Responsibilities

• Provide quick and efficient service.
• Greet guests and present the menu.
• Take and communicate food and drink orders.

Skills

Customer service

Teamwork

Attention to detail

Upselling

Job description

Overview

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter/waitress to join our Team. Our restaurant is currently undergoing an exciting refurbishment and will reopen at the end of October with a fresh new look and feel. We are now recruiting enthusiastic team members to join us ahead of reopening, so that you can be part of our journey from the very beginning. Chez Antoinette Covent Garden is a French restaurant offering a warm and authentic dining experience, specialising in tartines and classic Bistrot dishes. Our menu is inspired by the flavours of traditional French cuisine, served with a modern touch.

What we are looking for

The right Waiter/waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role.

• To provide a quick and efficient service.
• To provide a friendly, courteous, and professional service, always.
• To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene.
• To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to.
• Meet and greet guests to their tables.
• Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings.
• To clear and reset tables after guests leave.
• Inform guests about our specials and any dishes or drinks that we are currently promoting.
• Up-sell in both food and beverages.
• Take accurate food and drinks orders and communicate efficiently with the kitchen and managers.
• Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager.
• Arrange table settings and always maintain a clean and tidy section.
• Deliver bills and collect payments accurately.
• Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant.
• Follow all relevant Health and Safety regulations and policies.
• Provide excellent customer service to guests.
• Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards.

Benefits

• Cycle to work scheme.
• Meals.
• Company pension scheme.
• Team events

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: up to £14.5 hourly

About Chez Antoinette:
Independent French restaurant/bistrot located in the heart of Covent Garden Market. We offer simple yet good quality food with super friendly service.