Waiter/ress - Chinoiserie - Jumeirah Carlton Tower

Jumeirah Carlton Tower; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury hotel in London is seeking a Waiter/ress to join their team. This role involves greeting guests, serving food, and ensuring compliance with safety standards. Ideal candidates should have basic food hygiene training, strong communication skills, and fluency in English. The hotel offers a supportive work environment and opportunities for professional development.

Benefits

Supportive and inclusive work environment

Learning & Development programmes

Colleague discounts on food, beverage, and hotel stays

Healthcare and insurance benefits

Locally competitive salary

Dry Cleaning of uniform

Meals on Duty

Employee Assistance Program

Wellness Benefits

Qualifications

• Basic Food and Hygiene Training is required.
• Familiarity with Micros Cashiering system is preferred.
• Must possess basic computer skills.
• English fluency (Read/Write/Speak) is essential.
• Strong communication and interpersonal skills are required.

Responsibilities

• Greet guests warmly and escort them to their tables.
• Explain menu items, preparation methods, and ingredients.
• Inform guests about daily specials and promotions.
• Verify identification for alcohol service compliance.
• Take food and beverage orders accurately.
• Serve food following established standards.

Skills

Basic Food and Hygiene Training

Exposure to handling Micros Cashiering system

Basic Computer Knowledge

Proficient in English

Strong communication skills

Interpersonal skills

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.

From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Hotel

Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury.

The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.

About the Job

An exciting opportunity has arisen for a Waiter/ress to join Jumeirah Carlton Tower.

The main duties and responsibilities of this role include:

• Greet guests warmly, escort them to their tables, and provide information about seating arrangements.
• Explain menu items, including preparation methods and ingredients. Address any inquiries about allergies or dietary restrictions.
• Inform guests about daily specials and promotions not listed on the menu, ensuring they are aware of all available options.
• Verify guests' identification to ensure compliance with legal age requirements for alcohol service, adhering to local laws.
• Take accurate food and beverage orders, noting any special requests, and communicate these promptly to the kitchen and bar staff.
• Serve food using appropriate techniques, ensuring adherence to established serving standards and handling practices.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Basic Food and Hygiene Training
• Exposure of handling Micros Cashiering system
• Basic Computer Knowledge
• Proficient in English (Read/Write/Speak)
• Strong communication and interpersonal skills.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Health care and insurance benefits
• Locally competitive salary and incentive structure
• Dry Cleaning of uniform or Business attire
• Meals on Duty
• Employee Assistance Program
• Wellness Benefits – Chiropodist, Flu Jabs, and more!