Waiter - BOUNCE

Battersea Academy for Skills & Employment (BASE); Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality venue is seeking an experienced Waiter to deliver exceptional service in a vibrant atmosphere. The ideal candidate will have at least a year of experience in hospitality and a passion for creating a memorable experience for guests. The role includes a range of benefits, including generous time off and team support initiatives.

Benefits

Annual company party

Exclusive discounts

Free staff meals

Refer-a-Friend bonus

Access to earned wages early

31 days holiday per year

Wellbeing support

Life insurance

Qualifications

• 1 year experience in hospitality or relevant field required.
• Ability to create a welcoming atmosphere for guests.
• Strong product knowledge essential to enhance guest experience.

Responsibilities

• Deliver a high-quality experience to guests with enthusiasm.
• Ensure accurate orders are processed and served appropriately.
• Maintain a positive and energetic atmosphere.

Skills

Exceptional service

Positive demeanor

Team player

Job description

Bounce London Battersea Power Station – Waiter (1 year experience)

Salary – £12.21 per hour base pay + estimated service charge of £1.29 – £3.29 per hour.

At State of Play Hospitality we believe in the power of hospitality to bring people together and create unforgettable moments. We’re seeking friendly and outgoing individuals to join our team. If you have a passion for providing exceptional service, a welcoming demeanour, and the ability to create a positive first impression for our guests, we want to hear from you.

Bounce has been delivering unforgettable nights out for groups since 2012 and, with it, State of Play created an entirely new entertainment category. Ping pong remains hugely popular and accessible for all ages and it is best experienced with friends or colleagues hosted by one of Bounce’s Games Gurus.

Our Core Values – We Take the Initiative – We’re Thoughtful – We Strive for Excellence – We Celebrate the Wins.

Our Leadership Principles – Listen to the Customer – Own the Problem – Test and Learn – Create Positive Energy – Show Urgency. Be Consistent and Fair – Be Both Independently Minded and a Team Player – Be a Big Person. Be Respectful of Company Resources – Deliver Results.

Overview of Role

Waiters are responsible for delivering to each guest a unique high-quality experience with passion and knowledge in an energetic atmosphere. They ensure accurate orders of food and beverage are received and delivered properly while being readily available. Waiter/Waitress provide a practical role of ensuring our guests have an excellent time and want for nothing is a vital aspect of our service performance. Our emphasis on product knowledge is essential to deliver an experience above the ordinary. Together our team members work to create an atmosphere of fun in a positive culture of teamwork and hard work. We expect nothing short of greatness and know personality sets us apart to make you the ringleader of your show each shift.

Benefits

• Celebrate Together – An annual company party to recognise and reward our team
• Exclusive Discounts – Perks for you, your friends, and family across our venues
• Stay Fuelled – Free staff meals on shift
• Refer & Earn – Get rewarded with our Refer-a-Friend bonus
• Flexible Pay – Get early access to your earned wages with Wagestream
• Generous Time Off – 31 days of holiday per year (pro-rata), including bank holidays
• Wellbeing Support – Access to our Team Assistance Programme for confidential advice and support
• Peace of Mind – Life Insurance for financial security

Milestones

• 1 year: Enhanced Maternity & Paternity payment – as part of our family we’ll help support yours
• 1 year: Volunteer Day – an annual day paid for you to give back to our local community
• 3 years: £200 bonus + holiday increase to 32 days
• 5 years: £400 bonus + holiday increase to 33 days
• 10 years: 2‑week paid sabbatical

Equality Opportunity Statement

State of Play Hospitality is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and team members, regardless of race, religion, sex, sexual orientation, neurodiversity, marital or civil union status.