Waiter

Ivy Restaurants Ltd; Newcastle upon Tyne; On-site; GBP 12,000 - 21,000; Part time

Benefits offered by this job

Competitive hourly pay with Tronc

Management Career Development Program

Extra holiday allowance up to 5 days

50% staff discount for you and up to 3

Gift vouchers for anniversaries

Refer a Friend Bonus

Discounts on retailers, health, travel

Guaranteed 20 hours minimum contract

Job summary

The Ivy Collection is opening in Newcastle, bringing two distinctive dining experiences to the heart of the city. Join our founding team as a Waiter and help guests enjoy a warm, memorable Ivy experience from day one.

You will provide quick, friendly, and professional service, confidently sharing menu knowledge and recommendations. The role offers an hourly rate with Tronc, a guaranteed 20 hours per week, and a benefits package including staff discounts, development programs, and extra holidays.

Qualifications

• Positive and responsive to guest needs
• Team player with professional and well‑mannered conduct
• Ability to confidently share menu knowledge and recommendations

Responsibilities

• Provide quick, friendly, and professional service at all times
• Confidently share knowledge and recommendations of the menu with guests
• Ensure guests have the best Ivy experience during their visit

Skills

Positive service mindset

Team player

Menu knowledge sharing

Job description

For the very first time, The Ivy Collection and The Ivy Asia are coming to Newcastle, bringing two distinctive new dining experiences to the heart of the city.

From the signature style and warm hospitality of The Ivy Collection to the vibrant, theatrical world of The Ivy Asia, this landmark opening marks an exciting new chapter for both brands in the North East.

And we’re looking for brilliant people to be part of it. Join our founding teams and help us bring two unforgettable new restaurants to life from day one.

We are searching for a confident Waiter to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Waiter

involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when you visit us.

About you:

You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.