Waiter

Cafe Linea Ltd; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An innovative dining establishment in Chelsea seeks a dedicated Waiter to provide exceptional dining experiences. You will take orders, serve food, and ensure guest satisfaction with a focus on communication and efficiency. This role offers an opportunity to thrive in a team-oriented environment while contributing to menu development. Competitive salary and benefits are included, alongside a supportive atmosphere for career progression.

Benefits

Free meals during shifts

28 days of holiday

Sales incentives and performance bonuses

Dedicated training programs

Cycle to work scheme

Qualifications

• A true love for hospitality innovation.
• Detail-oriented with a commitment to service.
• Exceptional organizational skills.

Responsibilities

• Deliver exceptional dining experiences by taking orders and serving food.
• Oversee table service with accuracy and consistency.
• Collaborate with the kitchen for seamless order delivery.

Skills

Excellent communication

Multitasking

Guest-focused attitude

Job description

CAFE LINEA

Set in a prestigious location in Chelsea, this exciting new opening celebrates seasonal produce and precision-led, modern dining with a “less is more” ethos.

As a Waiter, you will take ownership of your section whether in the main kitchen and play a key role in delivering consistency, creativity, and excellence in every dish. Working under the guidance of the Head Chef, this is an opportunity to further refine your skills in a supportive and forward-thinking environment, contributing to both the day-to-day service and ongoing menu development.

THE ROLE

As a Waiter at Café Linea is responsible for providing exceptional dining experiences by taking orders, serving food and beverages, and attending to guest needs in a courteous and efficient manner. This role requires excellent communication, multitasking skills, and a guest-focused attitude to service. You will also be responsible for :

Guest Relations

• Provide a warm and professional greeting to guests and ensure their needs are met promptly.
• Handle complaints or special requests with professionalism and elevate when necessary.
• Oversee table service, ensuring accuracy, timeliness, and consistency.

Team Support and Leadership

• Lead the sequence of service following the service standards and operational procedures.
• Ensure the dining area, including tables and service stations, is clean, organized, and well-stocked.
• Collaborate with the kitchen team to ensure seamless communication and delivery of orders.

Service Excellence

• Uphold and enforce service steps to ensure a smooth and cohesive guest journey.
• Monitor service flow and identify opportunities for improvement to enhance efficiency.
• Act as a resource for the team, addressing questions, resolving issues, and ensuring smooth communication between kitchen and front-of-house teams.
• Participate in pre-shift meetings to communicate specials, menu changes, or service updates.
• Maintain records of guest preferences for personalized service.
• Operational Oversight and Continuous Improvement
• Conduct regular walkthroughs to ensure cleanliness, functionality, and aesthetic appeal of all areas.
• Ensure all health and safety, food hygiene, and licensing standards are upheld at all times.
• Knowledge of food, wine, and beverage service standards.

WHAT ARE YOU LIKE?

Creative Vision and Passion

• A true love for hospitality innovation and a drive to make a lasting impact on an exciting, new addition to London’s culinary scene. You’ll thrive on opportunities to leave your creative mark.

Guest First Mentality :

• A relentless commitment to delivering impeccable service, maintaining the highest standards for product quality and service. Detail-oriented, with an uncompromising focus on every guest.

People Centric Leadership :

• A strong belief that caring for the team comes first. You’ll cultivate an environment where individuals feel supported, empowered, and inspired to excel.

Inspiring and Humble Leadership :

• A hands‑on leader who motivates through example, creating lasting connections within the team and instilling a sense of pride and purpose in daily operations.

Eagerness for Complexity :

• A readiness to embrace the challenges of a multifaceted, start‑up environment with enthusiasm and perseverance. You’ll thrive on solving problems and driving innovation.

Collaboration with Senior Leadership :

• Enthusiasm for working closely with an experienced leadership team and the Founders to shape the restaurant’s identity and direction.

Organizational Mastery :

• Exceptional organizational skills, capable of implementing systems and processes that ensure smooth operations and long‑term consistency, even in your absence.

Ambition and Vision :

• A drive not only to grow within the business but to actively shape its future, contributing to its evolution and success.

WHAT’S IN IT FOR YOU?

• Be Part of Something Special : Join an ambitious, highly experienced senior team at the ground level of an exciting new venture, taking a pivotal role in shaping its success and long‑term culture.
• Shape the Future Culture : Help create a modern, forward‑thinking, and people‑focused workplace that values innovation, collaboration, and individuality from day one.
• Unlock Career Progression : Grow with the business as it expands, benefiting from a variety of career advancement opportunities tailored to your aspirations and achievements.
• Rewarding Compensation : Enjoy a competitive salary package that recognizes your skills, experience, and contributions, complemented by sales incentives and performance‑based bonuses to reward your impact.
• Generous Time Off : Recharge and maintain a healthy work‑life balance with 28 days of holiday (inclusive of bank holidays).
• Employee Benefits : Access an array of perks to support your well‑being and enjoyment of the role, including :
  • Free meals during shifts and discounts for your rest days.
  • Dedicated training programs focused on personal and professional growth.
  • A colleague recognition and awards program featuring generous prizes.
  • A special birthday gift to celebrate your big day.
  • A “refer a friend” bonus scheme to reward you for bringing great talent to the team.
  • Cycle to work Scheme
  • Celebrate your career anniversaries with us, complementary meal for you and a friend after each year of service.