Waiter

Coworth Park - Events Operations; Blacknest; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious hotel in the United Kingdom seeks a Head Waiter to deliver a top-tier experience for guests during events. The successful candidate will possess excellent communication skills and a commitment to service excellence while embodying the values of passion, personality, respect, teamwork, and creativity. You’ll be part of an inclusive culture that celebrates diversity and offers opportunities for training and development. Competitive salary and unique employee benefits are also provided.

Benefits

Employee bonus scheme

Complimentary stays at Dorchester Collection Hotels

50% discount at selected restaurants

Social events for employees

Disounts in shops

Training and development opportunities

Up to £1000 for employee referrals

Immediate well-being advice

Qualifications

• Ability to deliver a 5-star experience for guests.
• Comfortable communication in English.
• Alignment with values of passion, personality, respect, teamwork, and creativity.

Responsibilities

• Deliver top-notch experiences for guests at events.
• Greet guests and provide menu knowledge.
• Assist management to enhance the guest experience.

Skills

Great communication skills

Strong customer service ethic

Flexibility and creativity

Job description

Join us as a Head Waiter at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2025. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are known for having the absolute best people in the industry. When you join us as a Food & Beverage Supervisor you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you'll get

As a Head Waiter at Coworth Park, here are just some of the great benefits you will receive:

• Fantastic Employee bonus scheme and Excellent Service charge
• Complimentary stays including breakfast across the Dorchester Collection Hotels
• 50% F&B discount at selected bars and restaurants within the Dorchester Collection
• Vibrant Social events that bring employees together including a Winter ball
• Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme
• Apprenticeship, training and development opportunities
• Up to £1000 bonus when you recommend a friend
• Access to immediate well being advice, because We Care about our employees

What you'll do

You’ll love what you do and take pride in delighting our guests:

• You will be responsible for delivering the ultimate 5-star experience ensuring that all guest needs are fulfilled during their day. This will include running events, greeting guests, menu knowledge and assisting management to ensure our guests receives nothing but the best experience.
• You’ll also show flexibility and creativity in dealing with our guests’ special requests and in dealing with challenges that may arise during the day.

The items shared are the essence of a day in the life of a Head Waiter, but we'll make sure you are provided with specifics on how we care for our hotel.

What you'll bring

• Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Head Waiter you’ll have the opportunity to bring these to life and continue to create our legacy.
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team at [e-mail]

Compensation: Competitive salary