W11 Deployment Engineer

Xcede Recruitment Solutions; Salterforth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a Windows 11 Deployment Engineer for a hands-on role in Salterforth. You will guide users through device swaps during a major Windows 11 rollout. The position requires strong customer service skills and desktop support experience. Responsibilities include managing device exchanges, ensuring devices function properly before handover, and accurately tracking all exchanged equipment. This role is essential for maintaining a smooth transition for users during device upgrades.

Qualifications

• Experience in desktop support or device deployment preferred.
• Strong communication abilities to interact with end-users.
• Ability to work in a high-throughput environment.

Responsibilities

• Meet users in scheduled deployment sessions.
• Swap devices and complete configuration checks.
• Ensure new devices boot and operate correctly.
• Record returns and track old devices accurately.
• Escalate technical issues to support team.

Skills

Customer service skills

Desktop support experience

Device deployment experience

Job description

Windows 11 Deployment Engineer (User Clinic) – Lancashire

Role: Windows 11 Deployment Engineer

Location: Barnoldswick, Lancashire

Duration: 15–19 December

Clearance: SC or BPSS

About the Role

We are seeking Windows 11 Deployment Engineers to support a major device‑upgrade programme across two Derby campus user clinics. This is a hands‑on, customer‑facing role where you will guide end users through a smooth device swap as part of a high‑volume Windows 11 rollout.

Working from a simple script, you will manage around 14 device exchanges per day, each delivered in a pre‑booked 30‑minute 1:1 appointment.

Key Responsibilities

• Meet users in scheduled 30‑minute deployment sessions
• Swap devices and complete all scripted configuration and validation checks
• Ensure each new device boots, connects, and operates correctly before handover
• Record returns and ensure accurate tracking of old devices
• Escalate any technical issues to the on‑site support team

Ideal Experience

• Previous experience in desktop support, floorwalking, or device deployment
• Confident communicator with strong customer‑service skills
• Able to work efficiently in a structured, high‑throughput environment