VP Service Transformation

WRK Digital; City Of London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading recruitment firm is seeking a VP of Service Transformation in London. This role involves leading transformation initiatives, managing change portfolios, and ensuring effective delivery of major programs. Candidates should possess exceptional transformation leadership skills and be comfortable in a dynamic environment. The position offers strategic influence and a clear progression path.

Qualifications

• Exceptional transformation leadership experience.
• Ability to manage change portfolios effectively.
• Strong communication and engagement skills.

Responsibilities

• Lead transformation initiatives within the organization.
• Manage the change portfolio to ensure alignment with business objectives.
• Deliver major transformation programs successfully.

Job description

WRK digital is proud to be working exclusively on behalf of Informa PLC as part of a large transformation which has resulted in a new technology operating model.

We seek an exceptional VP of Service Transformation.

You will be required to be onsite 3 days per week in London.

This is a unique & excited opportunity to work for a FTSE 50 business with truly global reach.

Informa PLC is a heavily acquisitive business which has led to a complex business requiring operating maturity. This role will see you being responsible for ensuring transformation programmes are coming together effectively, running efficiently, and delivering the outcomes Informa envisioned for One Informa. You'll identify issues before they elevate, solve complex problems, and drive energy and momentum across the transformation agenda.

Key Responsibilities

• Transformation Leadership
• Change Portfolio Management
• Major Programme Delivery
• Collaboration with the Service Management Office (SMO)
• Change Delivery Model and Resource Coordination
• Transformation Governance and Sponsorship
• Continuous Improvement and Capability Uplift
• Communication, Engagement, and Value Realisation

This is a fantastic opportunity to work with a truly global organisation. We are very open to exceptional transformation leaders who haven't followed conventional paths. You may not come from a traditional IT background.

This position offers a unique combination of strategic influence, hands‑on transformation leadership and a clear progression path.