Volunteer Services Officer | Full time |PH&SO - Volunteer Service (LVP) | Preston, Lancashire

Lancashire County Council; Preston; On-site; GBP 28,000 - 33,000; Full time

Job summary

A local government authority in Preston is seeking a Volunteer Service Officer to connect volunteers with vulnerable individuals. The successful candidate will support volunteering efforts, recruit and train volunteers, and work within a multi-agency team. This full-time position offers a competitive salary and excellent benefits, including flexible working arrangements and generous annual leave. Commitment to safeguarding and equality is essential.

Benefits

Agile working arrangements

Generous annual leave

Local Government Pension Scheme

Learning and development opportunities

Qualifications

• Experience supporting vulnerable individuals in community settings.
• Ability to assess skills and match with opportunities.
• Commitment to equality, diversity, and safeguarding.

Responsibilities

• Identify, recruit, and support volunteers matching their skills.
• Provide support to vulnerable people linking them with community volunteers.
• Deliver training and induction to volunteers.

Skills

Experience working with vulnerable individuals

Strong communication skills

Ability to assess clients' needs

Ability to deliver presentations

Job description

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Job Description

Salary £28,142 - £ 32,061 per annum |37 hours per week | Permanent, Full time | PH&SO - Volunteer Service (LVP) | Preston, Lancashire

Volunteer Service Officer - Lancashire Volunteer Partnership

Make a Difference in Lancashire Communities!

Are you passionate about supporting vulnerable individuals and building stronger communities? Join the Lancashire Volunteer Partnership as a Volunteer Service Officer and play a vital role in connecting volunteers with those who need them most.

While the officer will have a primary focus of supporting volunteering within the West Lancashire District, they will be expected to work flexibly across other service areas, adapting to emerging needs and contributing to the overall success of the Lancashire Volunteer Partnership Team.

What you'll do:

• Identify, recruit, and support volunteers, matching their skills and interests with the needs of individuals and services across Lancashire County Council.
• Provide support to vulnerable people by linking them with community support volunteers.
• Work within a multi-agency team, upholding the values of dignity, respect, and person-centred practice.
• Promote volunteering through PR and marketing activities, both online and face-to-face.
• Deliver training and induction to volunteers.
• Manage a caseload, ensuring effective matching and support to reduce social isolation and encourage inclusion.
• Maintain and update accurate records using ICT systems such as Better Impact

What we're looking for:

• Experience working with and supporting vulnerable individuals in community settings.
• Ability to assess people's skills and match them with suitable opportunities.
• Ability to assess clients in their own environment to understand their needs, preferences, and any barriers to social engagement.
• Strong communication skills, both verbal and written.
• Experience working with a variety of stakeholders across public and voluntary sectors.
• Ability to deliver presentations and training to diverse audiences.
• Commitment to equality, diversity, and safeguarding.
• Willingness to work flexibly, including occasional evenings and weekends.
• Essential car user (reasonable adjustments considered for applicants with disabilities).

In return Lancashire County Council offers a range of benefits including:

• Agile working arrangements
• Generous annual leave entitlement (pro Rata)
• Annual leave buy back scheme
• Local Government Pension Scheme
• Childcare Vouchers (Salary Sacrifice Scheme)
• Learning and development opportunities

Interview date - Friday 9th January 2026

Lancashire County Council as an equal opportunities employer intends that no job applicant or employee will receive less favourable treatment because of their age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, sex, sexual orientation, race, religion or belief unless this can be objectively justified.

Lancashire County Council has agreed a Code of Conduct and Statement of Ethical Standards that outline the behavioural and ethical standards that must be upheld by its employees and casual workers. If you are appointed, you will be required to accept these provisions on appointment

For further information please contact Lesley on 07814 747 253 or visit https://lancsvp.org.uk/

Ready to make a difference?
Apply now and help us build a stronger, more connected Lancashire

Job description and person specification