Volunteer Services Administrator

ST LEONARDS HOSPICE; York and North Yorkshire; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local hospice in York and North Yorkshire is looking for a part-time Volunteer Services Administrator to enhance their volunteering initiatives. This role involves assisting with volunteer recruitment, training, and engagement while maintaining accurate records. The ideal candidate will have strong communication skills, a flexible approach, and a passion for working with volunteers. Generous annual leave and training opportunities are offered in a supportive environment.

Benefits

Generous annual leave entitlement of up to 41 days

Attractive pension schemes

Extensive employee discounts

Training and development opportunities

Supportive working environment

Qualifications

• Excellent communication and interpersonal skills.
• Enjoy engaging with people.
• Flexible and can-do attitude towards work.
• Digitally literate with experience in IT systems.
• Ideally have some experience of volunteering.

Responsibilities

• Assist and support all aspects of administration throughout the volunteer lifecycle.
• Communicate with new and existing volunteers to ensure they are well briefed.
• Maintain accurate volunteer records and assist in developing efficiency systems.
• Promote volunteering at the Hospice at external events.

Skills

Excellent communication and interpersonal skills

Enjoy engaging with people

Flexible and can-do attitude

Digitally literate with IT systems

Experience with volunteers

Job description

We have a great opportunity for someone to join the Volunteer Services team as a part-time Volunteer Services Administrator to help develop our volunteering offer as a volunteer organisation of choice. This is a part-time role, working 32.5 hours per week within normal office hours. Ideally we are looking for someone to work 5 days across Monday Friday however there can be some flexibility which can be discussed at interview.

Responsibilities

• Assist and support all aspects of administration throughout the volunteer lifecycle including recruitment, training and engagement.
• Communicate with new and existing volunteers to ensure they are well briefed and able to perform their volunteering to the best of their ability.
• Maintain accurate volunteer records and assist with developing internal computer based systems to improve efficiencies within the department.
• Be an ambassador and positively promote volunteering at the Hospice at external events.

Qualifications

• Have excellent communication and interpersonal skills.
• Enjoy engaging with people.
• Have a flexible and can do attitude approach to work.
• Are digitally literate and have experience of using various IT systems.
• Ideally have some experience of volunteering or working alongside volunteers; training will be provided as part of an induction.

About the Hospice

Our mission is to provide excellent care and support to those living with life‑limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end‑of‑life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care.

Benefits

• Generous annual leave entitlement of up to 41 days.
• Attractive pension schemes.
• Extensive employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts.
• Training and development opportunities.
• A supportive and friendly working environment.