Volunteer Manager

Enable; Greater London; On-site; GBP 40,000 - 46,000; Full time

Job summary

Enable is seeking a passionate Volunteer Manager to lead a comprehensive volunteer programme for the London Borough of Culture project. This role involves recruiting, training, and supporting volunteers, ensuring a positive community impact. The ideal candidate will possess exceptional organisational and communication skills, fostering a vibrant volunteer community.

Benefits

30 days of annual leave

Life Insurance

Reward Schemes

Free Gym Membership

Free breakfasts/snacks

Qualifications

• Proven experience in volunteer management and implementation of volunteer programmes.
• Strong ability to recruit, train, and support diverse groups of volunteers.

Responsibilities

• Refine and implement a volunteer strategy aligned with the programme’s values.
• Develop diverse volunteering opportunities, ensuring accessibility and inclusion.

Skills

Organisational Skills

Communication Skills

Volunteer Management

Inclusivity

Project Management

Tools

CRM Systems

Job description

We are looking for an experienced and enthusiastic Volunteer Manager to join our team at Enable, responsible for delivering a comprehensive volunteer programme for the exciting London Borough of Culture project!



About Us

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, We Value Our Employees And Our Culture, Focusing On Embracing Diversity And Fostering An Inclusive, Flexible And Fun Environment For Employees To Perform At Their Best. On Top Of a Competitive Salary And Flexible Working Environment, Employees Will Also Receive



Benefits

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Free Gym Membership
• Free breakfasts/snacks
  
  

Reports to: Community Development Manager

Based: Battersea

Salary: £40,000

Contract: Fixed Term, 12-month Contract

Work Arrangement: 40 hours per week, Flexible environment

Role Overview

The Volunteer Manager will ensure that volunteers are recruited, trained, supported, and engaged in meaningful roles across the London Borough of Culture Programme.

Reporting to the Community Development Manager, a key focus of the role will be to build a sustainable volunteer legacy that continues beyond the Borough of Culture year, strengthening the Wandsworth community’s participation in a wide range of arts, heritage, and cultural activities.

We are looking for someone who is passionate about building strong communities and making a positive impact. Someone with exceptional organisational and communication skills who is ready to play a pivotal role in fostering a vibrant and connected local community of volunteers.

Main Duties/Responsibilities

• Refine and implement a volunteer strategy aligned with the programme’s values and objectives
• Develop diverse volunteering opportunities, ensuring accessibility and inclusion for all members of the community
• Responsible for delivering an outreach plan to attract volunteers from a wide range of backgrounds, ensuring representation across the borough, with focus on corporate opportunities, existing volunteers in the borough (repurpose roles) and recruitment of new volunteers
• Collaborate with local stakeholders, cultural organisations, and community groups to integrate volunteers into various aspects of the programme
• Create innovative and engaging recruitment campaigns in partnership with marketing and communications teams, social media, and community networks
• Organise and facilitate volunteer induction, training, and development opportunities to enhance skills and confidence
• Implement a volunteer recognition and reward scheme to celebrate contributions and maintain motivation
• Manage the volunteer database and scheduling system to track participation and engagement
• Manage feedback mechanisms to monitor volunteer satisfaction and identify opportunities for programme improvements
• Provide on-the-ground support at events and activities, ensuring a positive experience for volunteers as required
• Monitor and evaluate volunteer engagement, gathering feedback to inform improvements
• Develop a framework for sustaining volunteer engagement, including partnerships with local organisations
• Create pathways for long-term volunteering, employability, and skills development.
• Collaborate with local businesses, educational institutions, and voluntary sector partners to embed volunteering as a long-term cultural and community asset.
• Work closely with LBOC Project Manager, Community Development Team at Enable and external partners to feedback appropriately, strong communication skills and ability to escalate issues or concerns efficiently
  
  

Skills And Experience

• Proven experience in volunteer management and implementation of volunteer programmes
• Strong ability to recruit, train, and support diverse groups of volunteers
• Experience in arts, culture, or heritage-based volunteering (desirable)
• Experience in securing funding or sponsorship for volunteer initiatives (desirable)
• Excellent interpersonal and communication skills, with the ability to engage with a wide range of stakeholders
• Experience in creating legacy plans and embedding sustainable volunteering structures
• Strong organisational and project management skills, with the ability to manage multiple tasks and deadlines (experience working to local authorities contract timelines desirable)
• Knowledge of best practices in volunteering, safeguarding, and inclusion
• Experience in working with CRM / volunteer management systems
• Ability to collect and analyse data to measure volunteer impact
• Familiarity with Wandsworth’s cultural sector and community networks
• Knowledge of local government structures and partnership working
• Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation
  
  

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.

Interviews will be conducted on a rolling basis, so we encourage you to apply as soon as possible. We reserve the right to close this vacancy early if we find the right candidate.

If this role not quite right, however you are still interested in working at Enable then we encourage you to get in touch today on [e-mail]

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.